2/10 (非常に不満)
Marissa
2025 年 12 月 28 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I booked for 5 people. 4 seniors and 1 younger adult. We were given a very small unit with 1 room. We were cramped. The sofa was not even a sofa bed, we had to improvise adding the ottochair so the legs of kuya (80 yrs) won't be hanging. Mattress were spread ON THE FLOOR . Poor Ate (73 yrs) had the difficulty to get up from the floor. Btw, the mattress has to be folded because when spread completely, it will block the door.The caretaker was apologetic but maybe forgot to report to the owner that a new bottle opener is needed because it is rusty. I took photo while they were asleep. I want to attach the photo so you will see. And another thing, the address was not very specific . We were looking for the building. We rang the contact number, just to be informed about the Arrezo place. The guard is not aware and we had a long wait. The unit is for a couple if one seeks for fair accommodation. I have given an honest feedback so other seniors like us will not experience what we had.
Marissa
2025 年 12 月に 1 泊滞在