「There was an issue with the hotel not having electricity and the hotel went above and beyond to make the necessary arrangements as painless as possible. My only tiny complaint was the breakfast was overcooked but they had other options that were acceptable.」
「Carlos was super awesome. So accommodating and friendly. I was a bit of a Karen about the initial room we got and he without hesitation showed us another and made it happen in minutes... this man needs a raise! 」