Crystal Palace Museum

Really good location, near the station and very close to the museums and Harrods. Breakfast was included and this was excellent with freshly made omelettes. Very varied choice too from pastries to a full fry up. Used the pool at the adjoining gym for £15 for 2. Really clean pool, good size and good secure lockers. Staff at the hotel were really helpful, friendly and welcoming. One of the lifts were temperamental and the doors kept opening and closing. We were told by reception that we had a late checkout included which was 1pm. The day of checkout we were called and someone knocked at the door at the same time, at 11:15 saying about us checking out. We explained the situation but was told nothing had been noted on the system. Overall good stay and clean rooms