クレーンリッジ ホテル

「The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

「Clean and comfortable. Very nice breakfast.」

「Clean hotel all around and staff was super courteous. Will stay there again.」

「Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. 」

「Ashley the manager is incredible! Always putting the guest first 」

「they went above & beyond to insure a very pleasant stay」

「The staff was very accommodating and all so friendly Made everyone feel welcome」

「BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST.」

「The morning front desk woman is not very friendly. I felt as though she looked down on me. She wasn't helpful. She acted and sounded like she was inconvenienced and annoyed. I was trying to rebook my room or one like it so I wouldn't have to move hotels and she just didn't care. She didn't try to help me. She just kept saying nothing was ready. That was fine I could wait there till check in or the room being ready but non of that was even suggested by her. Also I accidentally left a personal...

「Room was a little dated, fairly clean. Toilet seat was cracked and needed replacement, First room I was given the TV did not work.」

「Only problem was the tepid temperature of the "Hot" water.」

「Nice room, comfortable bed, tasty breakfast.」

「部屋は広くてゆったりしていた。ベッドも大きくて気持ちよかった。一部に床が汚れているとの口コミがあったがそんなことはなかった。但し、絨毯ではないし、土足で入るところなので、見た目は綺麗だったがそれなりに汚れているはず。 難点はWIFIが繋がりにくいこと。フロントでは多少繋がりやすかったので、急ぎの時はフロント傍ののテーブル席でPCを使用した。」

「We booked the hotel for the pool and the pool was closed for Maintenance 」

「Everything was great! I wish the price was a little better kind of expensive for one night. 」

「チェーン店なので安心して泊まれる」