「Beautiful accommodation, large room. We had a room facing the main road, however didnt hear any noise what so ever. Har dinner in the bistro and food was amazing with quick service. Would highly recommend.」
「Room reasonable but could certainly do with some maintenance and upkeep to make it present better and more enjoyable to stay, was noisy at times with people coming and going at all hours of the night, hotel was in a convenient location for my requirements.」
「Some of the old reviews had made us nervous about this place, but we were pleasantly surprised. The motel room had been "refreshed" and was clean with a good shower and comfortable bed. Good budget accommodation in a great location for shops and transport, but back from the highway, so quite and secure.」
「My stay was about the same as last time, the beds are very comfy and there is plenty of space. It is starting to show age and a couple of things need a bit more maintenance, but the staff are friendly, location is great, access is easy and secure. I enjoyed the room」
「I booked last minute and was able to get a room on the 2nd floor with a balcony. Staff were very helpful, friendly and a 24hr front desk was great, plus a free coffee machine at reception. Bed was soooo comfortable! Loved it」
「I always stay in this hotel when I visit Franckston for business purpose.
Room is very wide and conformable.
Kitchen is equipped well and clean.
Very near to beach and shopping mall.
Good for long stay
」
"I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone. "
