Conroe Outlet Mall

Todo en orden muy buena ubicación

Over all it was a great experience even though it was only for one night. The property looked great, clean and the guys at the front desk were amazing, super friendly and always smiling. The only observation that I have is with the Valet’s crew, they were a bit rude in a sense that they never approached the car, might not be a rule that you guys implement but in other places they tend to approach the car and ask if you are checking in or not. They are the first point of contact so they should be more careful.

The only issue I had was when I checked in the staff member was not overly friendly. He took my ID and gave me my room key. He didn’t tell me about the credit I had or any other amenities. Nice stayed here several times and have never had this type of experience.