Confederation Park

I had high expectations given this is a brand-new hotel, but unfortunately my stay fell short in several important ways. First, cleanliness was a consistent issue. While the room appeared acceptable at a glance, it clearly hadn’t been cleaned thoroughly. There was a significant buildup of dust under the bed — an area with ample clearance and easy visibility — and the dust was bad enough that I ended up coughing for hours afterward. The washroom was also not clean, which was particularly disappointing in a new property. Surfaces and details showed signs of being rushed over rather than cleaned with a careful, thorough lens. When I asked about food or drink delivery options, I was simply told to order Uber Eats. While that’s fine as an option, I expected clearer guidance or basic in-house support given the brand and location. The beds were also not very comfortable, which compounded the overall experience. Individually, some of these issues might have been manageable — but taken together, they made the stay feel below the standard I expect from a RIU hotel, particularly one that is newly opened.

Excellent location. Beautiful room. Clean, comfortable and spacious.