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「Overall, my experience with this hotel was pleasant until it came to my check out. There were some technical issues with the computers as my credit card was charged twice by mistake. I have contacted Holiday Inn Customer Service and the hotel several times to get this rectified but it is still unclear to me when this issue will be resolved.」

「Loved the location. I made these reservations months ago for 4 ladies, got to room had 3 towels, 2 face cloths and 2 hand towels. What the heck??」

「They valued me and my family and appreciated us staying there. We had issues with the door lock and in 5 minutes someone was there to correct the problem. The food service team was attentive and couldn't have been nicer. The room was pristine and freshened up in the afternoon. Very enjoyable stay.」

「The location was great and hotel great」

「This was our first stay and we were very impressed. Great location and helpful staff. Very nice room and comfy beds. Good restaurants within walking distance. Highly recommend.」

「The rooms were a great size and very friendly staff! Breakfast was great and everything was well stocked!」

「As a solo traveler, I booked a one-bedroom suite with a balcony and microwave, and I really enjoyed my stay. The air conditioning worked very well, and I could actually feel the cool air while sleeping, which made the room especially comfortable. I also appreciated how quiet it was; I wasn't constantly being woken up by noise, so I was able to relax and sleep comfortably. The location is excellent and very convenient, especially if you enjoy walking. The hotel is right by Falls Park and the...

「値段も安くサービスも十分であった。」

「Great location and in vicinity/walking to Reedy Falls, shops, food & ice cream, and Grand Bohemian Lodge, too! Walk the pathway along the river and seeing the boulder water falls was exceptionally special! Balcony was a nice view of city life. Parking for a fee was conveniently located for access to the property. Kitchen was large and equipped well for simple dinner. The Laundry room with detergent was useful, too!」

「The location is a bit far from the city center, but the price was reasonable and good. It was within walking distance if you made an effort. The sink was dirty. The cartridge-style coffee maker still had the previous guest’s trash and water left in it. It was nice that there was a microwave in the room. Having breakfast included was also a plus.The staff were kind.」

「Our room was in need of a major renovation. There were holes in the wall where pictures had been moved, the caulking in the bathroom was cracked and gross, there was a stain on the carpet by the bed, a nasty stain on the mattress where the bottom flat sheet came off. Walls were paper thin and we heard folks walking around in the room above us. When we arrived, there were some shady folks hanging out in the parking lot behind the building. Not a great part of town. Front desk folks were cordial...