Find all hotels by Britannia Hotels in Clwyd from ￥9,509

"Am giving yhis a very low rateing of 2 stars. I payed £130 for a room breakfast and use of pool. Put on arrival i got told pool and sauna is not included to which i had tp pay exter £10 each. The pool and the spa was cold The steam room stayed on for 5min then went off for 10min as it was on a timer we then had to pay extra for breakfast This is not clealy showing on there site as you pay for just room only. when i booked myself in at the desk the afternoon staff at the desk were very helpful. The next mornin i went down to the deck To be stud around for 10min as no staff were on the desk. I then came back down to hand my key in. Myself and 2 other customers was stud around again for 10min as no staff. But some good points the Rooms were clean and bed was really comfortable. I will not be staying at that hotel again as it miss leadingthat you have to pay extra for breakfast, the use of the pool and towels. "

"Property needs updating, redecorating."

"Tried a couple of times to contact the hotel regarding my complaint and ever got an answer back. Wasn't given the room we booked and wasn't to the standard as made out to be "

"Lovely hotel very comfortable rooms, staff great. Location excellent with parking."

"Good location "

"Hotel is a long walk away from shops and restaurants. Rooms need serious attention. Bed and pillows were very comfortable "

"Bathroom was big and cold, both the radiator and heated towel rail were off. Breakfast was average, fruit and pastries were not being replenished. Ordered breakfast from the menu, was asked 3 times regarding the item that was chargable, and had to sign for the extra charge before the item arrived. Omelette was not cooked in the centre (raw egg), and arrived 10 minutes before the haddock, usually breakfast items for the same table are served together."

"Good prices and room was in good position looking out at sea. Comfortable bed with clean bedding and towels, nice and quiet allowing for a good nights sleep. The room was clean but 'tired' especially the bathroom. Close to excellent shopping and wonderful Victorian architecture on most of the buildings "

"Incredible location close to everything, friendly staff, good value. The rooms are basic but comfortable, with nice views, lots of amenities including kettle, full bath. Llangollen is a beautiful, friendly town with local shops/no franchises. There are wonderful walks along canals to waterfalls, deserted abbeys. "