"We arrived at the hotel to drop our bags off before check in time. There was only one staff on the front desk had to wait a while as there more customers waiting. No one came
to help.
On the actual check in was smooth.
Room was on the 3rd floor. Twin room premier was spacious and clean. A
good touch is Yorkshire tea in the room.
Our first night we discovered that our pillows were old and uncomfortable & so I ended with neck ache. We asked the next morning and were given better ones.
The breakfast was included in our price.
On arrival on the first morning we were taken to a table by the supervisor. This was good as it was busy. There was plenty of choice, fresh fruits. Hot buffet of English breakfast. Even had poached eggs which were perfect. You can order other items off the menu. Restaurant staff cleared the tables quickly. Would recommend breakfast.
The next morning breakfast was busy again, however we’re were left to look for a table. This wasn’t easy as we had to walk around
searching, so more difficult for some older people,
There is scaffolding up at the moment outside the front however doesn’t impact the hotel inside.
It’s my second visit to this hotel and I would
recommended it."