シティ モール周辺のホテル

「Nice location, very clean, great staff.」

「Nice resort 」

「The room facility was very old.」

「The rooms are very run down. And i killed 2 cocroach」

「Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff. Thank you, Ahmed」

「We really liked this hotel. The staff was friendly. The breakfast was delicious. The location was nice and quiet, not far from public and private beaches (Nyali and Mombasa beaches.) Shopping was nearby. 」

「Cocoa Boutique Hotel has a lot going for it, especially its exceptional staff. A special thank you to Josephine, the receptionist/supervisor, who truly stood out. She is gentle, pleasant, and an excellent problem solver who immediately puts guests at ease. Josephine demonstrates true leadership skills (and the outlook of a professional). The made to order breakfast was also well-received. Yummy! Our initial room had a few minor issues that would have affected our overall enjoyment. However,...

「I'm extremely disappointed at how run down the hotel is. First of all, the room I got wasn't worth Kshs.11,000 a night. It is so basic and old. The taps are old and rusted,the shower is those old 90s shower」

「There are no elevators so you walk up the stairs with your luggage. There is no shower head, only a handheld shower with the thinnest of water to shower with. Breakfast was…. very regular at 1-star level. It’s not worth the cost! 」

「We enjoyed our stay at Bamburi Villas, Divine the manager was ready to help from the time we reached till the time we left. Felt at home. We will be back」

「This was the worse experience I have ever had! We checked in on Saturday. Shortly after a few hours, where I discovered there was no hot water and one of the ACs were broken, we lost complete power. After 2 hours of the host asking us to wait in the dark, I decided to leave and check into another hotel. The whole time I was in the dark, the host kept reassuring me, the power would come back on. After leaving the place, the owner refused to give me refund claiming he did not know I left, when I...

「Booked and paid through expedia, made 9 calls to the host without a response while waiting outside the apartments..An hour later, the host called me to say the apartment was double booked...Taken me a few days for my money to be returned. Expedia should ban such hosts that are fraudulent ...This is typical behaviour of hosts in Mombasa who are ruining the tourism industry in the area..」

「Front office staff was amazing! However, upon check in they tried to give me a room with a garden view instead of sea view room I had paid for. Had to ask for it to be sorted. Room was dusty, with cobwebs. On the last day there was no running water. Do not disturb sign on my front door was disregarded had maintenance knocked on my door at 6am. Awful experience!」