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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Travelers start their day with a complimentary breakfast before relaxing by the tranquil pool or utilizing the productive meeting spaces at this convenient hotel.

Choose dates to view prices

Located in the heart of Chula Vista, the Best Western Chula Vista/Otay Valley Hotel offers a continental breakfast and helpful staff. Enjoy the outdoor pool, gym, meeting rooms, free WiFi, and dry cleaning services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥15,776
￥17,354 total
includes taxes & fees
Jan 5 - Jan 6, 2026

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(90 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep soaking bathtub
Shower/tub combination
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep soaking bathtub
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep soaking bathtub
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(109 reviews)

Highlights

Air conditioning
Refrigerator
TV
Renovated in 2020
Private bathroom
Hydromassage showerhead
Deep soaking bathtub
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
91911, CA, Chula Vista, 4450 Main Street

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 4 min drive - 7.1 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km
  • San Diego Convention Center - 15 min drive - 24.2 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel remodeled in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, laundry facilities, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, smoke-free premises, and a computer station
  • Multilingual staff, a vending machine, and an elevator
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 118 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep soaking tubs
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

Lobby
Comfort Inn Chula Vista San Diego South
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.2 out of 10, Very Good, 1,269 reviews
The price is ￥15,631
￥17,225 total
includes taxes & fees
Jan 18 - Jan 19, 2026
Comfort Inn Chula Vista San Diego South

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Dec 31, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Jan 5, 2026 start from ￥15,776, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre, and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Reviews

Best Western Chula Vista/Otay Valley Hotel Reviews

7.8

Good

7.8

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 703 out of 1555 reviews
Rating 8 - Good. 337 out of 1555 reviews
Rating 6 - Okay. 236 out of 1555 reviews
Rating 4 - Poor. 139 out of 1555 reviews
Rating 2 - Terrible. 140 out of 1555 reviews

Reviews

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly placed was also super clean, and I was allowed to check out late due to a delayed flight. Will definitely book again
Stayed 1 night in Dec 2025

8/10 Good

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good there were healthy options.
Stayed 1 night in Dec 2025

8/10 Good

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay, staff was fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service we received was incredible, the front desk staff were very helpful and made this stay great. Thank you!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Todo perfecto . Excellent service 😀
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was accommodating. Room was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Edith

Liked: Cleanliness
Excelente
Stayed 1 night in Nov 2025

8/10 Good

Julio

Liked: Cleanliness, amenities, property conditions & facilities
it was good
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Needed fresh coffee
Stayed 1 night in Dec 2025

8/10 Good

Dana

Liked: Cleanliness, property conditions & facilities
Friendly staff clean room. Comfy bed and pillows.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kenia

Liked: Property conditions & facilities
Disliked: Staff & service
Shower was dirty, upon arrival front desk clerk was ok
Stayed 1 night in Dec 2025

6/10 Okay

Claudia

It was ok just spent a night to catch a morning flight. Bathroom was a little gross though. Other than that stay was good! Front desk guy was extremely friendly!
Stayed 1 night in Nov 2025

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

jimy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angel was great at check-in. He greeted us as soon as we walked in, and we felt valued because he acknowledged us right away. He checked us in quickly and explained all the hotel amenities. We’ll definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here. The bed was comfier than my own lol.
Stayed 2 nights in Oct 2025

6/10 Okay

Rosalia

Nice staff but room too noisy and small. No housekeeping available
Stayed 1 night in Dec 2025

10/10 Excellent

Imanol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Elena

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Nov 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professional and very clean rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Kenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our most favorite in the Chula Vista area. The entire staff always goes above and beyond to accommodate us during our stay. The rooms are up to date and very clean.
Stayed 3 nights in Sep 2025

10/10 Excellent

alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

everything was nice and clean the area was good and the desk erson when we checked in was very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very comfortable beds, gas station right next door! Breakfast was great(amazing coffee). Close to Walmart. Will stay here again when I visit Cali
Stayed 2 nights in Aug 2025