Ratings based on 324 Verified Reviews

3.8 out of 5
76% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Mar 12, 2020
Comment from Hotel Management
Mar 16, 2020 by 千歳エアポートホテル, Hotel Management
この度は、ご宿泊頂きまして誠に有難うございます。 ご評価、重ねてお礼申し上げます。 お客様のまたのお越しを心よりお待ちしております。
5 out of 5
by A verified traveler

Posted Feb 27, 2020
It was exactly what I needed for the night. Great price. Friendly and helpful staff. Good breafast.
Comment from Hotel Management
Mar 1, 2020 by Chitose Airport hotel, Hotel Management
Thank you for staying this time. We look forward to coming again.
4 out of 5
by A verified traveler

Good Airport over nighter

Posted Feb 18, 2020 on Hotels
Fast easy free shuttle to airport in the morning although you must use a taxi, bus, or train to get to hotel. Train station is 2 blocks from hotel. Rooms are spacious for a Japan hotel, clean, and bed is very comfortable.
Comment from Hotel Management
Feb 20, 2020 by Chitose airport hotel, Hotel Management
Thank you for staying this time. We look forward to coming again.
1 out of 5
by A verified traveler

Posted Jun 3, 2019
Small n dingy
Comment from Hotel Management
Jun 5, 2019 by Chitoseairporthotel, Hotel Management
Thank you for your opinion. We will take to the cleaning company about this and improve the situation.
4 out of 5
by A verified traveler from Fukuoka

Posted May 6, 2019
Big room with Tatami mats. Very clean. The value for the room is excellent.
Comment from Hotel Management
May 11, 2019 by 千歳エアポートホテル, Hotel Management
ご宿泊誠にありがとうございます。 ご評価、コメント有難うございました。また北海道お立ち寄りの際は、お客様に、お会いできる事を心よりお待ちしております。
4 out of 5
by A verified traveler from Hokkaido , jp

Posted Apr 25, 2019
Close to airport, useful , clean
Comment from Hotel Management
May 3, 2019 by 千歳エアポートホテル, Hotel Management
ご宿泊誠に有難うございます。 ご評価ありがとう御座いました。またのお越しを心よりお待ちしております。
4 out of 5
by A verified traveler

Posted Mar 27, 2019
Comment from Hotel Management
Apr 30, 2019 by 千歳エアポートホテル, Hotel Management
ご宿泊ありがとうございます。ご評価ありがとう御座いました。またのお越しを心よりお待ちしております。
5 out of 5
by A verified traveler

Posted Feb 26, 2019
Comment from Hotel Management
Apr 30, 2019 by 千歳エアポートホテル, Hotel Management
ご宿泊ありがとうございます。ご評価ありがとう御座いました。またのお越しを心よりお待ちしております。
4 out of 5
by A verified traveler

Posted Feb 22, 2019
Well would we stay here again probably not but did it do the job yes . The pro : two blocks from train station , dinner and breakfast is right down stairs . Had airport shuttle for free that would fit your ski/snowboard gear . The con: older building , the rooms were tiny and worn down we got lucky and got swapped rooms with some booking confusion for bigger room
Comment from Hotel Management
Feb 24, 2019 by ChitoseAirporthotel, Hotel Management
Thank you for staying with us this time. Thank you for your precious opinion. We are looking forward to your visit.
2 out of 5
by A verified traveler

Old airport hotel useful for a layover

Posted Feb 19, 2019 on Hotels
The hotel left a lot to be desired. It is an old airport hotel with a dingy vibe. Everything was quite dated and the room had a the smell of an older hotel, but this is normal in Japan. If you've managed in other hotels in Japan, you can probably manage here. The check out time of 10 am is ridiculous. Getting up to international airport hotel standards would help. Considering I wasn't told the check out time upon checking in, I was surprised to get a phone call at 10:10 saying that I would be charged for another hour. Not very professional. There was mold in the bathroom, but it wasn't that bad. If you're freaked out by a little bit of wear and tear, this isn't the place for you. That being said, the bed was comfortable, wifi worked, and there was free coffee in the lobby. The staff seemed to be able to speak English moderately well. There was apparently a shuttle also. If you're just looking for a cheap place for a layover, this seems like an alright option.
Comment from Hotel Management
Feb 21, 2019 by 千歳エアポートホテル, Hotel Management
 御宿泊誠に有難うございます。  清掃面の改善に努めると共に、その他お客様からのご指摘頂いた部分に関しましても、対応を改めさせて頂きます。 御宿泊誠に有難うございました。