外観

ザ ウェスティン シカゴ ロンバードの口コミ

4 out of 5

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 598 件が非常に良い" "
評価 8 - 1000 件の口コミ中 201 件が良い" "
評価 6 - 1000 件の口コミ中 99 件が普通" "
評価 4 - 1000 件の口コミ中 53 件が不満" "
評価 2 - 1000 件の口コミ中 49 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.2/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

立地は良いが、設備は期待できない
ショッピングセンターとスーパーマーケットがホテル横に位置しており便利です。ただし設備はやや古く、快適とは言えませんでした。滞在時が満室のせいか、部屋のクリーニングがやや雑、シーツの交換が十分でなかったり、補給の水やコーヒー紅茶が不足のままだったりしました。ただ直接ホテルにリクエストすれば良く対応していただきました。 また、このホテルは人気なのか、土曜日には結婚シーズンでもあり、多くの結婚披露宴がありました。民族特有の結婚披露宴は、午後7時から深夜1時まで設定されており、重低音の音楽が響いていました(眠れないほどではありませんでしたが)。結論としては、立地条件は良いが、ホテルの設備としては他にも良いところがあるかもしれません。また空港からのホテルバスなどはなく、空港行きにはタクシー代(約45ドル)が別途必要となります。
2023 年 9 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 9 月 14 日)
Dear Valued Guest, Thank you for reviewing your stay. We are pleased to know how much you liked our convenient location. However, we apologize that you were disturbed by the noise from other guests, and we regret the inconvenience caused due to our peak times. We want every guest to have a refreshing, meaningful visit, so we will use your comments to improve our guest experience. We hope you will return so we can provide you with the revitalizing stay you deserve.Sincerely,Mr. Kym Myers General Manager

8/10 (良い)

Peter

出張
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 6 月に 5 泊滞在
General Managerからの返信 (投稿日 : 2023 年 6 月 17 日)
Dear Peter, Thank you for sharing the kind rating about your experience at The Westin Chicago Lombard. We are happy to know your visit was pleasant, and we hope to have the pleasure of hosting you again soon.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

しらお、Setagayaku

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
General Manager からの返信 (投稿日 : 2018 年 8 月 28 日)
Dear Guest, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at The Westin Lombard Yorktown Center. Be Well, Mike Feigenbaum, General Manager

8/10 (良い)

Afsoun

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It was not as clean as I expected, but overall ok.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Afsoun, Thank you for being our guest at The Westin Chicago Lombard and for posting your review. While we are glad you had a pleasant time with us, we regret not meeting all of your expectations. We appreciate your feedback and will share it appropriately to ensure everything is immaculate and welcoming. It was our pleasure accommodating you, and we look forward to your next visit.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

michael、Forest park

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and nice
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Michael, Thank you for choosing The Westin Chicago Lombard for your recent stay and for your excellent rating. It was a pleasure to read your generous compliments about how much you enjoyed our immaculate and intuitively designed accommodations, and we appreciate you sharing these comments. We hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers,General Manager

6/10 (普通)

Shellee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
I don’t like the bathroom or shower features.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Shellee, We appreciate you taking the time to review our hotel and for choosing us. We want to thoughtfully craft experiences to ensure our guests rise refreshed every day. Therefore, we hope you will accept our apologies for the inconvenience and frustration you experienced due to the concerns in your guestroom. We invite you to revisit for the integrated, revitalizing experience you deserve the next time you are in the area. Thank you for choosing Westin, a place where together we rise.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Grant

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Grant, Thank you for choosing The Westin Chicago Lombard and for your generous review. We are glad our innovative approach to decorative details added to the enjoyment of your visit. We strive to combine meaningful service with enriching style, and we appreciate your acknowledgment of our efforts. We look forward to seeing you again soon.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I did like the interconnected restaurants to the hotel and the high ceilings and spacious foyer. The staff was accommodating and polite. I didn't like the room had a carpet stain.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Mark, Thank you for choosing The Westin Chicago Lombard and for your high rating. We are glad you had a pleasant stay and that our thoughtfully crafted property and intuitive associates enhanced your visit. It was also a pleasure reading you enjoyed your time at our in-house restaurants. That said, we are sorry for the oversight in your guestroom; we will address this appropriately to ensure everything is immaculate and welcoming. Thank you again for your feedback, and we hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers,General Manager

8/10 (良い)

LeaAnne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very nice and the property looked beautiful. My only complaint was that it was hot at night even with the air conditioner, said as low as it would go.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear LeaAnne, Thank you for taking the time to share your review and for choosing us. We are pleased you enjoyed your time with us and that you liked our intuitively designed accommodations and attentive associates. That said, we are sorry for the difficulty you had with keeping your guestroom at a comfortable temperature. We will address this appropriately as we always strive to grow and improve our guest services. Thank you again for your business, and we look forward to welcoming you back to The Westin Chicago Lombard soon.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Ashley

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was pleasant and the bed was so comfortable! Only downfall was my room didn’t cool enough for my liking and I had the AC on.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Ashley, Thank you for evaluating your stay at The Westin Chicago Lombard. We enjoy hearing how much our guests can relax and recharge in our signature Westin Heavenly Bed, and we are also glad our intuitive associates enhanced your visit. That said, we regret not meeting some of your expectations; please know that our front desk is always available and happy to make you as comfortable as possible. We appreciate your business, and we look forward to seeing you again soon the next time you are in the Lombard area. Sincerely,Mr. Kym Myers,General Manager

8/10 (良い)

Adrian、aurora

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay. Pool was a little cold. Sauna was not working. Staff was very friendly. Great location.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Adrian, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our intuitive associates and convenient location enhanced your stay. That said, we regret not meeting some of your expectations, and we will share your feedback appropriately. Thank you once more for your business, and we look forward to seeing you again soon on your next visit to the Lombard area. Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Keith

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access to get downtown with a younger child. Plenty of restaurants and the area us developing nicely. Pool was cold but not a big deal.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Keith, Thank you for the gracious review of The Westin Chicago Lombard. We are thrilled you and your family had a great stay and that our optimal location perfectly suited to your needs. It was our pleasure accommodating you, and we look forward to welcoming all of you back for another exceptional experience.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Dontrell

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location, great staff
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Dontrell, Thank you for choosing The Westin Chicago Lombard and for your high rating. We are glad you enjoyed your time with us and that our intuitive associates helped elevate and optimize your stay. It was also a pleasure reading our dynamic location was perfect for your visit to our city's many attractions. We hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Rikki

2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Rikki, Thank you for being our guest and for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Chicago Lombard. We look forward to your return and wish you all the best with your future travels.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
na
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Craig, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Shemickco

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything is nice
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Shemickco, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Chicago Lombard your home whenever your travels bring you to the area.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Mari

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Mari, Thank you for choosing us and for sharing your outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin Chicago Lombard. We look forward to your return and wish you all the best with your future travels.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Paula

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of the best stays I've ever had at a hotel in Chicago. The staff was extremelyclean, modern, and quiet. There are so many shoppinganddiningoptionsaroundthe hotel. Book it, you won'tbedisappointed!, the room was extraordinary
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Paula, Thank you for the generous review of The Westin Chicago Lombard. We are thrilled you had a great stay and that you loved our impeccable accommodations and intuitive associates. We are also glad our optimal location worked well for your travel plans. Thank you once more for your recommendation, and we look forward to exceeding your expectations again.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Maher

良かった点 : 清潔度、スタッフとサービス
Easy and quick and professional check-in with a nice wonderful staff and good location
2024 年 4 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Maher, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations with our attentive service and ideal location. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Sincerely,Mr. Kym Myers, General Manager

6/10 (普通)

Nadia

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Nadia, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Mr. Kym Myers,General Manager

8/10 (良い)

Chris

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall a great stay. The only issue was my room was near the elevator, and it was quite loud most of the night. Don’t know if there’s much they can be done about this, perhaps better sound dampening on the doors? Anyway, I love coming here and will be back next year.
2024 年 4 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Chris, Thank you for choosing The Westin Chicago Lombard once again and for your review. While we are glad you had a pleasant time with us, we apologize for the noise issues you experienced due to the location of your guestroom. We understand the importance of providing a peaceful and comfortable environment, and we regret falling short in this regard. Please know for future visits, our front desk is available around the clock to help make you as comfortable as possible. Your feedback is valuable to us as we continuously strive to improve the experience of our guests. Thank you again for your loyalty to our hotel, and we love knowing you plan to return; we look forward to serving you better in the future.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Todd

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean, quiet and friendly staff
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Todd, On behalf of our associates, thank you for the kind review. We are thrilled you could take advantage of all our world-class destination offers, especially our beautiful location, invigorating surroundings, and thoughtful associates. All of us at The Westin Chicago Lombard look forward to having you visit with us again!Sincerely,Mr. Kym Myers,General Manager

8/10 (良い)

Javonne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This hotel has THE BEST BED! But there was an issue with the tub. It was super hard to turn the water on and the stopper was broken as well.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Javonne, Thank you for evaluating your stay at The Westin Chicago Lombard. We are thrilled to know you loved our signature Westin Heavenly Bed and that it left you refreshed and invigorated for your time in our dynamic city. That said, we regret not meeting some of your expectations; please know for future visits, our front desk associates are always available to help make you as comfortable as possible. We appreciate your business and look forward to welcoming you back the next time your travels bring you to Lombard.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

JASMINE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Jasmine, Thank you for choosing The Westin Chicago Lombard for your recent stay. It was a pleasure to read your generous compliments about how much you enjoyed our immaculate and fresh accommodations, and we appreciate you sharing these comments. We look forward to welcoming you again soon.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

QIANA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is my second time staying here and I’ve loved it both times. Perfect place for me and my family. Away from the city but not too far from home. Very lovely hotel!
2024 年 3 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Qiana, Thank you for returning to The Westin Chicago Lombard. We love knowing you continue to enjoy our enhanced hospitality and our ideal location. It is always a pleasure to have you and your family as our guests, and we look forward to your next visit.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

GORDON

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was excellent and very accommodating here at Westin Lombard, will be coming back for sure!
2024 年 3 月に 6 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Gordon, Thank you for your generous review of The Westin Chicago Lombard. Our associates strive to go the extra mile, and we are pleased they helped make your stay exceptional. Thank you again for allowing us to host your visit, and we are excited to have the pleasure of doing so again whenever you return to the area.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Keith

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Very nice
2024 年 3 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Keith, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Chelsea

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Overall great stay. Only wish there would have been bellhop help with check in/out. I was traveling alone with my daughter and could have used some extra help (totally a me problem). Everything was great, staff was friendly, pool was warm. Will definitely stay here again.
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Chelsea, Thank you for staying with us at The Westin Chicago Lombard. We are glad you and your daughter enjoyed our attentive service and took advantage of our indoor heated swimming pool. We also appreciate your kind suggestions of what would have made your visit even better, and we are excited bout your return.Sincerely,Mr. Kym Myers, General Manager

8/10 (良い)

Tiara

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed my stay!
2024 年 3 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Tiara, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your visit, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Rajneesh

カップルで旅行
It was a great stay
2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Rajneesh, Thank you for taking the time to share your experience at The Westin Chicago Lombard. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Thu

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Thu, Thank you for staying with us and for your gracious rating. On behalf of all of us at The Westin Chicago Lombard, we would like to invite you for another outstanding visit.Sincerely,Mr. Kym Myers,General Manager

8/10 (良い)

Lisa

2024 年 3 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 25 日)
Dear Lisa, Thank you for choosing The Westin Chicago Lombard for your recent stay. We are pleased to see your kind rating. It was a pleasure accommodating you, and we look forward to you revisiting the next time you are in the area.Sincerely,Mr. Kym Myers,General Manager

8/10 (良い)

Basma

2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Basma, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

KJ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved it!!!!
2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Guest, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Lori

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It smelled nice
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Lori, Thank you for choosing The Westin Chicago Lombard for your recent stay. It was a pleasure to read your generous compliments about how much you enjoyed our immaculate and fresh accommodations, and we appreciate you sharing these comments. We look forward to welcoming you again soon.Sincerely,Mr. Kym Myers, General Manager

2/10 (非常に不満)

Shirley

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sink leaked, coffee pot broken floor lamp bulb burned-out, refrigerator didn't cool the pillows were dirty and only one robe.
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Shirley, We appreciate you taking the time to review our hotel. We hope you will accept our apologies for the maintenance and cleanliness issues you encountered in your guestroom and the inconvenience this caused. We have shared your review with our associates and will address this appropriately. We invite you to revisit for the integrated, revitalizing experience you deserve the next time you are in Lombard.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Timothy

家族旅行
良かった点 : 施設のコンディションと設備
Beautiful hotel and fantastic staff! Convenient location with many shops and restaurants. I would highly recommend!
2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Timothy, Thank you for choosing to stay at The Westin Chicago Lombard. We are glad our location was perfect for your visit and that our devoted associates took good care of you. We hope we will be the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Melissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Melissa, Thank you for the excellent rating of The Westin Chicago Lombard. We are pleased you enjoyed your stay, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Xochil

2024 年 2 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 18 日)
Dear Xochil, Thank you for the perfect rating of The Westin Chicago Lombard. We are pleased you enjoyed your stay, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Lisa

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walking distance to Target, Yorktown mall, AMC theater and many restaurants. Pool , gym , sauna and hot tub are nice. Rooms are clean and comfy quiet.
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Lisa, Thank you for the generous rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations and excellent amenities. We are glad our location was perfect for your visit to our city's many attractions, most notably to Target, Yorktown Mall, AMC theater, and many restaurants. We are pleased you enjoyed your stay, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

8/10 (良い)

Jade

2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Jade, Thank you for the kind rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We are pleased you enjoyed your visit, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Crystal, Thank you for the perfect rating of The Westin Chicago Lombard. We are pleased you enjoyed your visit, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Julie

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel and great location!
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 11 日)
Dear Julie, Thank you for choosing to stay at The Westin Chicago Lombard. We are glad our location was perfect for your visit. Located near O'Hare and Midway Airport and just 3 miles from the Metra, we enjoy providing a convenient and revitalizing retreat for our guests. We look forward to being the first hotel you think of on future trips to the area.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

宿泊されたお客様

Great thanks
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear Guest, Thank you for the perfect rating of The Westin Chicago Lombard. We love welcoming our guests to the area with spacious accommodations, and excellent amenities, all in a beautiful location. We look forward to your return.Sincerely,Mr. Kym Myers, General Manager

8/10 (良い)

William

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 4 日)
Dear William, Thank you for the generous rating of The Westin Chicago Lombard. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers, General Manager

10/10 (非常に良い)

Joshua

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the property.
2024 年 1 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 2 月 3 日)
Dear Joshua, Thank you for choosing The Westin Chicago Lombard for your recent stay. It was a pleasure to read your generous compliments about how much you enjoyed our beautiful property, and we appreciate you sharing these comments. We look forward to welcoming you again soon.Sincerely,Mr. Kym Myers, General Manager

8/10 (良い)

Stacy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 3 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Stacy, Thank you for the generous rating of The Westin Chicago Lombard. We are pleased you enjoyed your time with us, and we look forward to your return.Sincerely,Mr. Kym Myers,General Manager

10/10 (非常に良い)

Angelica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend getaway
Stayed overnight for my husband birthday weekend! We loved every bit of it the staff was AMAZING and attentive this is our new fav place to stay! The hotel was clean the room was perfect and we will be back. I did not want to get out of bed it was so comfortable
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Angelica, Thank you for choosing The Westin Chicago Lombard. We are so grateful for your kind words and for claiming us as the most favorite hotel you have ever visited. We love it when people include us in their special celebrations; therefore, we are glad we could help make your husband's birthday memorable. It was also a pleasure reading our spotless hotel, and luxury guestrooms with our signature Westin Heavenly Bed, and our intuitive associates enhanced your stay. Thank you again for your business, and we love knowing you plan to return; we look forward to it.Sincerely,Mr. Kym Myers General Manager

10/10 (非常に良い)

Daniel James Burt

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really liked the suite. Was able to get lots of work done and the food was great.
2024 年 1 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Mr. James Burt, Thank you for evaluating your stay at The Westin Chicago Lombard. We enjoy hearing how much our guests can relax and recharge in their intuitively designed guestrooms that feature our signature Westin Heavenly Bed and Heavenly Bath. It was also a pleasure reading you loved the enriching food we serve. We appreciate your business, and we look forward to welcoming you back for another rejuvenating stay.Sincerely,Mr. Kym Myers General Manager

10/10 (非常に良い)

Anisha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I absolutely love the hotel.. definitely recommend a stay
2024 年 1 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Anisha, Thank you for taking the time to share your experience at The Westin Chicago Lombard. We are thrilled to know you enjoyed your time with us and that our thoughtfully crafted property enhanced your visit. Thank you again for your recommendation, and we look forward to welcoming you back soon.Sincerely,Mr. Kym Myers General Manager