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The Chicago Hotel Collection - Millennium Park

2.0 star property
Travelers enjoy the vibrant energy of Chicago by day before retreating to comfortable accommodations near Lake Michigan and Millennium Park

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The Chicago Hotel Collection - Millennium Park, near Lake Michigan, offers a restaurant, coffee shop/cafe, and free in-room WiFi. Its location is within walking distance of Millennium Park, and express check-in/check-out services add convenience to your stay.

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Classic Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Kitchen, Courtyard View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Studio Suite, 1 King Bed, Kitchen, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Standard Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Family Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Premium Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Deluxe Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Classic Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Classic Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Family Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen, Courtyard View

1 bedroom, iron/ironing board, WiFi (free), individually furnished

Suite, 1 Bedroom, Kitchen, Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, The Chicago Hotel Collection - Millennium Park is near a metro station and near the beach. Cloud Gate and Merchandise Mart are notable landmarks, and travelers looking to shop may want to visit Michigan Avenue and Navy Pier. Field Museum of Natural History and Lincoln Park Zoo are not to be missed. Visit our Chicago travel guide
Map
60602, IL, Chicago, 55 E Washington St.

What's nearby

  • A busy urban street with a train crossing, tall buildings, and a tram.
    Michigan Avenue
    2 min walk - 0.2 km
  • A cityscape with modern skyscrapers and the Cloud Gate sculpture.
    Millennium Park
    2 min walk - 0.2 km
  • A park with walking paths, trees, and benches. In the background, there are tall buildings, including a prominent skyscraper.
    Grant Park
    2 min walk - 0.2 km
  • A large illuminated sign with the letters "CHICA" and a circular design.
    Chicago Theatre
    3 min walk - 0.3 km
  • A river with boats, surrounded by tall buildings and a clear sky.
    Chicago Riverwalk
    5 min walk - 0.4 km

Getting around

  • Madison-Wabash Station
    2 min walk
  • Millennium Station
    4 min walk
  • Chicago Midway Airport (MDW)
    33 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    3 min walk
  • Macy's Marketplace Grill
    1 min walk
  • Pizano's Pizza & Pasta
    2 min walk
  • Cindy's
    4 min walk
  • Starbucks
    3 min walk

About this property

The Chicago Hotel Collection - Millennium Park

  • Hotel near Michigan Avenue
  • A short walk from Millennium Park and Chicago Theatre, The Chicago Hotel Collection - Millennium Park provides a coffee shop/cafe, laundry facilities, and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Express check-out, express check-in, and luggage storage
    • An elevator and smoke-free premises
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • LCD TVs with satellite channels
    • Separate sitting areas, kitchens, and full-sized refrigerators/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in information
Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: 14 percent
  • Resort fee: USD 39.95 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Property Registration Number 60602

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 May

Frequently asked questions

Is The Chicago Hotel Collection - Millennium Park pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Chicago Hotel Collection - Millennium Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

What time is check-out at The Chicago Hotel Collection - Millennium Park?

Check-out is at 11:00 AM.

Where is The Chicago Hotel Collection - Millennium Park located?

Located in Downtown Chicago, this hotel is steps from State Street, Michigan Avenue, and Grant Park. Millennium Park and Cloud Gate are also within 5 minutes. Madison-Wabash Station is only a 2-minute walk and Randolph-Wabash Station is 2 minutes.

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Reviews

The Chicago Hotel Collection - Millennium Park Reviews

5.2

7.2

Cleanliness

5.0

Amenities

8.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 112 reviews
Rating 8 - Good. 18 out of 112 reviews
Rating 6 - Okay. 22 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 45 out of 112 reviews

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, room comfort, communication

Thank you for a great stay!

My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities, communication
Nice
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Kimberlee

Liked: Cleanliness, room comfort, communication

Great location

I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, room comfort
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

VHugoC

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

No cookware

The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Fabio

Liked: Cleanliness, amenities
Disliked: Communication
Check-in process was very impersonal and confusing.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities, communication
WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Jeff

Liked: Cleanliness, communication
Disliked: Amenities
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Lashaun

Disliked: Cleanliness, room comfort, communication

Hell in Chicago

The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Incredibly unclean room and unhelpful staff
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Patty

Disliked: Cleanliness, room comfort, communication

Make sure it’s open.

I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Jesus

Disliked: Cleanliness, room comfort
Room wasn't clean beds stinks
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Tiffany

Disliked: Amenities, property conditions & facilities, communication
False advertising, no front desk service and hard to get contact over the phone
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

JANICE

Liked: Property conditions & facilities
Disliked: Amenities
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
Verified

2/10 Terrible

Christine

Disliked: Communication

Stranded in Chicago

I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort, communication
Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
Stayed 1 night in Jul 2022
Verified

8/10 Good

Rick Kem

Liked: Cleanliness, amenities, property conditions & facilities, communication
The checkin/checkout system was simple. I had a little bit of trouble getting a key card at first, but that was eventually resolved. The room has a TV but it doesn't work. The blinds were missing panels. The shower water pressure was inconsistent, and very difficult to control hot and cold.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Claire

Liked: Cleanliness
Disliked: Room comfort, communication

Door - deadbolt or latch - did not lock for 2 days

Door - deadbolt or latch - did not lock for 2 days!
Stayed 7 nights in Jul 2022
Verified

2/10 Terrible

Lee

Liked: Cleanliness
Disliked: Amenities, communication
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Kiley

Disliked: Amenities, property conditions & facilities, communication
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jimmy

Liked: Cleanliness, communication

Mixed review~

Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

Grace

Disliked: Amenities, communication
Only good thing is the location. Don't book with this place such a hassle to deal with this company. You have to pay an additional amenity fee. This is not optional. It was also not stated before we checked in. And then when you want to use the amenity of checking in early, there is no staff around to help you do so. I emailed the company many times but no one ever responded. I was able to secure a late check out thanks to texting the number that was displayed by the digital check in stand. Check in requires the use of an app. So you have to download an app. You also need wifi to check in so if you are international and don't have a phone plan, good luck. There is no reception desk or staff. No place to leave baggage if you arrive early or want to leave late. The person across the hall had a loud party going on till late and kept us awake. Pay the extra money to stay at a real hotel... it ended up being the same cost as others around due to the amenity fee.
Stayed 2 nights in Jul 2022