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Hotel Laguna Bacalar

3.0 star property
Hotel with free parking, near Lake Bacalar

Choose dates to view prices

Hotel Laguna Bacalar, by the sea, offers a peaceful escape with a rooftop terrace and garden. Enjoy the outdoor pool, children's pool, WiFi, and on-site car rentals. The staff receives consistent praise from guests.

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, Lagoon View (with Fan)

Iron/ironing board, bed sheets

Double Room, Lagoon View (with Fan)

Highlights

Fan
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Lagoon View with Air Conditioning

Balcony

Double Room Lagoon View with Air Conditioning

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Multiple Beds, Lagoon View (With Fan)

Iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With Fan)

Highlights

Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room, Multiple Beds, Lagoon View (With A/A)

Triple Room, Multiple Beds, Lagoon View (With A/A) | Iron/ironing board, bed sheets

Triple Room, Multiple Beds, Lagoon View (With A/A)

Highlights

Air conditioning
Daily housekeeping
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Double Room with Air Conditioning, No Special View

Highlights

Fan
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room with Fan

Quadruple Room with Fan | Iron/ironing board, bed sheets

Quadruple Room with Fan

Highlights

Fan
2 bedrooms
Daily housekeeping
  • 23 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Bungalow, Lagoon View

Family Bungalow, Lagoon View | Iron/ironing board, bed sheets

Family Bungalow, Lagoon View

Highlights

2 bedrooms
2 bathrooms
Living room
Daily housekeeping
  • 33 sq m
  • 2 bedrooms
  • Lagoon view
  • Sleeps 9
  • 4 Double Beds and 1 Twin Bed
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About the neighborhood

Map
77930, QROO, Bacalar, Avenida Costera #479 Bacalar

What's nearby

  • Lake Bacalar - 11 min walk - 1.0 km
  • Cenote Azul - 16 min walk - 1.4 km
  • Cenote Cocalitos - 3 min drive - 1.1 km
  • Municipal Spa of Bacalar - 5 min drive - 2.5 km
  • Laguna Bacalar Ecological Park - 7 min drive - 3.6 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive

Restaurants

  • ‪La Bendición Dios - ‬3 min drive
  • ‪Enamora - ‬4 min drive
  • ‪Albahaca - ‬3 min drive
  • ‪Blu Beach Club - ‬4 min drive
  • ‪Papitos - ‬4 min drive

About this property

Hotel Laguna Bacalar

Hotel near Lake Bacalar
Consider a stay at Hotel Laguna Bacalar and take advantage of a rooftop terrace, a garden, and car rentals on site. Stay connected with free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • A TV in the lobby, luggage storage, and concierge services
  • A 24-hour front desk and a front-desk safe
More amenities include:
  • Showers and free toiletries

Similar properties

Living area
Hotel Awazul Bacalar
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
6.6 out of 10, 66 reviews
The price is ￥10,475
￥13,098 total
includes taxes & fees
Dec 15 - Dec 16
Hotel Awazul Bacalar

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas (fines apply)
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.69 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Hotel Laguna Bacalar
Laguna Bacalar
Hotel Laguna Bacalar Hotel
Hotel Laguna Bacalar Bacalar
Hotel Laguna Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Laguna Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Laguna Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Laguna Bacalar?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hotel Laguna Bacalar?

Check-out is at noon.

Where is Hotel Laguna Bacalar located?

Situated by the sea, this hotel is within a 15-minute walk of Cenote Esmeralda and Lake Bacalar. Cenote Cocalitos and Cenote Azul are also within 1 mi (2 km).

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Reviews

Hotel Laguna Bacalar Reviews

6.2

6.6

Cleanliness

8.0

Location

6.4

Staff & service

7.6

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 95 out of 495 reviews
Rating 8 - Good. 103 out of 495 reviews
Rating 6 - Okay. 125 out of 495 reviews
Rating 4 - Poor. 93 out of 495 reviews
Rating 2 - Terrible. 79 out of 495 reviews

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone I encountered was very friendly and willing to assist us. We had breakfast one morning. It was delicious. Those chilaquiles continue to be as good as 2 years ago when we visited for the first time. Thank you all.
Stayed 2 nights in Sep 2025

4/10 Poor

Oscar Gomar

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Three towels for four people, no air conditioning, no TV, no minibar, no hairdryer, no bedside tables, only one electrical outlet. The beds were comfortable and clean, the cleaning staff was attentive and very friendly, and the exterior was pleasant. The restaurant staff was inattentive and the service was very poor. No menu items were available, the coffee tasted like it was from the previous day, and the chilaquiles were tasteless and fried in very rancid oil
Stayed 7 nights in Nov 2025

10/10 Excellent

Noelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before it’s a beautiful place to stay. Could use a upgrade inside the room but overall it was a nice, quiet, and beautiful place to stay at.
Stayed 2 nights in Jan 2025

8/10 Good

Liliana

Liked: Cleanliness, staff & service
There is a cenote in the lake directly in front of the hotel. The people and service were amazing. The facilities need updating.
Stayed 3 nights in Feb 2025

10/10 Excellent

Valente

Liked: Cleanliness, staff & service, property conditions & facilities
Closed to lake
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The views from our balcony made our stay. Yes the hotel could use some upgrades but we had a multi-bed apt for a fair price, perfect for our family, and we were happy.
Stayed 3 nights in Jan 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service
This property is located in one of the best areas in Laguna Bacalar Exelente views and access to the water 🌊
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Dec 2024

8/10 Good

Luz

Liked: Cleanliness, amenities, property conditions & facilities
I like the view , pool, bar, food average. Staff need more friendly and informative . Internet slow .
Stayed 2 nights in Mar 2025

2/10 Terrible

Elisha

Disliked: Cleanliness, staff & service, property conditions & facilities
The room dirty i didnt stay there again wont a refund
Stayed 1 night in Apr 2025

8/10 Good

Rebeca

Liked: Staff & service, amenities
I like the location. My rooms view was beautiful. The only complain was the air condition was bad ans not to clean
Stayed 1 night in Jul 2023

2/10 Terrible

GUADALUPE

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The room did not have hot water the food at the restaurant was very expensive.
Stayed 2 nights in Dec 2024

6/10 Okay

Maria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ok, so if you want a place to sleep, this place is ok. The location is really good, but the hotel itself is run down. The mattresses are lumpy. We were told it was "rustic", but having what looked like fire ants crawling around made me a little uncomfortable. They do have tours of the lake that leaves from the property which was nice.and the views are amazing.
Stayed 3 nights in Nov 2024

4/10 Poor

Telmi

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was good with good view, but smells like sewer I had to open windows to not smell that all day, I’m supposed to stay for a week I just handled two days, very expensive everything around it, not much to see, customer service was ok
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Staff & service
It is dated , rooms need work
Stayed 1 night in Apr 2024

8/10 Good

Jassel

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Jan 2025

8/10 Good

Laura

Sin
Stayed 2 nights in Dec 2024

4/10 Poor

Estefania

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Let me start by saying the view of the lagoon was beautiful from the bungalow. However the place had a lot of ants and lizards. We also found some small insects in the bed while we were sleeping and fortunately they were not bedbugs. I don’t think we will stay again.
Stayed 2 nights in Jul 2024

4/10 Poor

Mehmet

Disliked: Amenities, property conditions & facilities
Hotel is located on a beautiful spot overlooking Lake Bacalar. It is perfect for swimming and enjoying the view from the room. It looks like the hotel was built long time ago and never upgraded or renovated. Bathroom especially was in really bad condition. We checked in for two nights but checked out after staying one night.
Stayed 2 nights in Feb 2023

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

2/10 Terrible

Cristian

Disliked: Cleanliness, property conditions & facilities
I didn’t like it I didn’t know is just one fan in the hotel room and no ac and the hotel looks like is in the ruins
Stayed 1 night in May 2024

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash
Stayed 1 night in Feb 2024

6/10 Okay

Peter

Liked: Cleanliness

Main draw is the view and location

Best thing about the place is the view and location. On a beautiful spot on the lagoon and has a nice pool and access to lagoon swimming. The rooms are bare bones but clean and have a big balcony. There aren’t many outlets and strangely one is on the wall close to the ceiling. The staff at the front desk were nice and friendly. The restaurant didn’t seem to have regular hours and was a bit overpriced for what it was (don’t get the green sandwich). If you want to stay on the lake but not have to spend a lot this is an option. Alternatively you can stay in a cheap decent place in town and then get a mostly consumable day pass at one of the beach clubs or nice hotels on the lagoon.
Stayed 3 nights in Jun 2024

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad place, we a bad experience at this place As soon as we walked in to the room a lizard right in from, i asked the reception to move us, she had the worst attitude, she said well you will see different little animals at this place. My kids asked if they could sleep in the car :( trough the night i felt an insect on me, i jumped and it was a big bug, it flew away, The reception never gave us anything to sign at check in or out. The place is horrible.
Stayed 2 nights in Jun 2023