「At check in they wanted to give me second floor but i dont do stairs real good and without any problem they gave me first floor. Thank you and i liked the room 」
「Went on a last minute one night get away for our 22nd anniversary. The staff was so friendly! They left a little treat bag with snacks and a very nice anniversary card in our room while we were out for dinner. We closed the bar down on the roof that night- it was lovely! 」
「The valet service was exceptional! I had a 12hr drive that day and was very weary. They were helpful, patient, and even recommended an excellent restaurant! Well done!」
「This hotel was wonderful! We felt comfortable because it was clean, the maids did a wonderful job! The area is sort of a college town, bars, and such. It has a good vibe but our view was of the alleyway and saw a few weird things outside. But the inside was great and so were the employees, speedy check in included!」
「Everyone was super helpful and nice. The valets took extra care of my vehicle. They were helpful in giving info about the area. The front desk people were genuinely friendly. The only downside was one of the lamps on the right side of the bed didn’t work. I normally sleep on that side. Bed was large. It was comfortable. I had a great view of Neyland Stadium and the campus. I’d stay here again. Wish they had soda and snack machines. The gift shop had coke products only. 」
「One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.」
