「One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.」
「The location is outstanding. Walkable to numerous dining and entertainment options. The staff was very friendly and very helpful! The rooms are unique and aesthetically pleasing. The hotel had just updated the phone system so there was a small issue but the staff assured us they were working to resolve it. We will return for a future stay. 」
「Great location to explore downtown! Friendly and helpful staff. Well kept property and clean. Great rooftop bar for when you are tried from walking around downtown and would like a night cap. Would 100% book again!」
「Very conveniently located and charming property. Check-in and check-out were smooth, and the staff were courteous and helpful. Overall, a very comfortable stay.」
「We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels. 」
「I specifically was looking for a hotel without carpet because hotel carpet is disgusting. Very nice update room. Very clean bathroom and loved the provided shampoo/conditioner/body wash. Very luxurious.」
「Great property! Very clean, staff was kind, patient, friendly and helpful. Comfy beds, nicely appointed rooms, bathroom amenities were upscale and luxurious. Breakfast was excellent! They thought of everything. Highly recommend!」
「The valet service was exceptional! I had a 12hr drive that day and was very weary. They were helpful, patient, and even recommended an excellent restaurant! Well done!」