セレブレーション リバー クルーズ ドック周辺のホテル

「Clean, spacious room. Appreciated the covered, attached garage, felt safe. 」

「Breakfast had good options.」

「Resort fees seem un-necessary.」

「Horrible, and I would not have made it a big deal had they given my money back but I got there saw the place looked nothing like the pictures and wanted my money back instantly. Literally 5 mins after it was booked. They refused to give me any kind of refund. I was on the phone an hour had to call 2x the whole time my kids are in the car bc they refused to give me my money. I’m still trying to get my money back for a room I never stayed at. DO NOT BOOK!!! They steal peoples money refuse refunds....

「Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this...

「Room was very clean including the kitchenette totally happy the dishes, pot, pans, and utensils were included. Pillows were a little too soft but other than that everything was fine. 」

「Clea, comfortable stay!」

「Great location for our weekend.」

「Fine」

「Bathroom floor in our room was not clean. We wiped it with a towel and it came back black. The breakfast was limited. No microwave for oatmeal but they had oatmeal packets. Fruit, waffles, everything else was good. They had eggs and sausage, I didn’t eat any but my husband and daughter did. They were kept in a metal food container but it didn’t have a warmer under it or anyway to keep it warm. The milk was in an unmarked container that was not see through so you couldn’t really tell if it was...

「It smelled 」

「We wouldn’t even take a shower there due to how nasty the bathroom tub was. Which for me was hard for a Two night stay. We checked the beds as we always do and no bugs was there or no bed bug spots or no roaches came which was a plus but they need to use bleach or something to get those bathrooms cleaned better. Staff was really nice, restaurant next door is a hard no but it was the only thing around. Hotel just needs to be updated and deeply cleaned 」

「Breakfast was not until 7:00, so we were unable to take advantage. Refrigerator was medium size, which was nice to keep drinks in. Room was clean. Staff was very courteous!! Enjoyable stay.」

「No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.」

「Thank you 」

「Very clean 」

「Fridge compressor was a little noisy and the walls were thin but super clean!!! Great stay!」

「特にない」