There was no blow dryer available in the room. The coffee served on breakfast was not warm.
Alessandra
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Samantha
2024 年 5 月 12 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Very nice and clean hotel, loved the room as well! Wish the pool area was a bit bigger though. Everything else was great, staff was friendly and the cleanliness was great as well!
Samantha
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Paul
カップルで旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great room.
Paul
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Shae
カップルで旅行
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved everything about it! Beautiful inside and out and the beds were extremely comfy!
Shae
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Jennifer
グループ旅行
2024 年 4 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very impressed with customer service, everyone was friendly and helpful.
Jennifer
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Raymond
カップルで旅行
2024 年 4 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were clean, staff friendly
Raymond
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Under the Spotlight
2024 年 4 月 22 日
Under the Spotlight
2024 年 4 月に 2 泊滞在
8/10 (良い)
John
グループ旅行
2024 年 4 月 20 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Greatly enjoyed the location and amenities offered including the free hot breakfast and other dining options . Staff was also very informative and receptive. Only negative was the cleanliness of the room . The last time I stayed here , there were nothing but mainly dirty dishes with food residue still on them placed back inside the cabinets . This time , one of the pillow cases on the bed was filthy! It just makes me wonder what else was missed ! I think housekeeping can do a much better job and pay better attention to detail .
John
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Carmen
2024 年 4 月 17 日
良かった点 : 清潔度
Carmen
2024 年 4 月に 1 泊滞在
8/10 (良い)
Ramon、Chicago
家族旅行
2024 年 4 月 8 日
良かった点 : スタッフとサービス、設備とサービス
A few things: the shower handle ring had a screw was loose, the hallway had a strange smell (9th) floor, like fishy, guests were laying down on lobby couches during breakfast with tennis shoes, pretty slobby environment for a Hyatt.
There was not enough parking and I had to park in back with employees.
The pillowcases were a bit natty - the hotel management and staff need to address these items because the hotel is only 5-6 years old, has a great location overlooking Mississippi River but it is already showing signs of wear.
This is the 3rd time of stayed at this Hyatt.