2/10 (非常に不満)
Claudia L.
2025 年 7 月 9 日
Heavy noise all day
The house looks similar to the pictures and is equipped well. It was not cleaned well (when closing the curtains or opening patio door many dead flees fell on the floor) and in the main bedroom, it smells moldy, which was worst in the wardrobe so that we did not use it. The pool has a springboard but is not deep enough (around 1.70 m on the deep side). Currently (June 2025) there is a heavy truck and machinery depot right next to the house. It is very noisy all day long on weekdays. It is not only heavy trucks leaving and returning but also beeping, loading noises and craftwork. It starts at 7 am and does not end before 5/6 pm. Some days even longer. There was also a scheduled electricity and water outage from 8 am till 3:30 pm one day and the owner did not inform us about. We reported the issue and then they sent us the information. We could have planned our day differently if we knew about it earlier. Overall this was the worst experience we ever had through fewo. We complaint and claimed a refund because of the noise pollution but the owner and the agency ignored it after a few “we will take care of your complaint” messages. The issue is still not resolved after a month. Fewo/vrbo did not help so far. (The email address is not monitored any longer)
Claudia L.
2025 年 5 月に 14 泊滞在