「I had a wonderful stay at this hotel. The service was excellent — the two receptionists at the front desk were warm, welcoming, and very friendly. The hotel also offers a complimentary shuttle to downtown Banff, which was such a great convenience. The driver was kind and shared interesting stories about the area along the way. Overall, the atmosphere of the hotel is cozy, warm, and inviting — a perfect place to stay in Banff.”」