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Hotel Balcones de Bocagrande

3.0 star property
Colonial hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Balcones de Bocagrande

Front of property
Front of property
32-inch LED TV with cable channels, TV
Courtyard
32-inch LED TV with cable channels, TV
Hotel Balcones de Bocagrande in Cartagena offers breakfast and lunch at its on-site restaurant. Enjoy stunning city views from the terrace and a peaceful retreat in the garden. The tour desk staff assists with planning daily adventures around the historic city.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Check availability for these dates

Tonight

Sep 6 - Sep 7
Check availability for tonight Sep 6 - Sep 7

Tomorrow

Sep 7 - Sep 8
Check availability for tomorrow Sep 7 - Sep 8
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Quadruple Room

In-room safe, rollaway beds

Quadruple Room

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

In-room safe, rollaway beds

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Room -5 Guests- Standard

In-room safe, rollaway beds

Family Room -5 Guests- Standard

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 6

View all photos for Triple Room Standard

In-room safe, rollaway beds

Triple Room Standard

  • 13 sq m
  • Sleeps 4

View all photos for Quadruple Room Standard

In-room safe, rollaway beds

Quadruple Room Standard

  • 16 sq m
  • Sleeps 5

View all photos for Double Room Standard

In-room safe, rollaway beds

Double Room Standard

  • 12 sq m
  • Sleeps 2

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About the neighborhood

Located in Bocagrande, a neighborhood in Cartagena, Hotel Balcones de Bocagrande is in the entertainment district and near the beach. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's going on at Jaime Moron Stadium.
Visit our Cartagena travel guideOpens in a new window
Map
130001, Bolivar, Cartagena, Carrera 2 Nº 9 - 183 Avenida San Martín

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 20 min walk - 1.7 km
  • Clock Tower - 4 min drive - 1.7 km
  • Cartagena de Indias Convention Center - 4 min drive - 2.1 km
  • San Felipe de Barajas Castle - 5 min drive - 3.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 12 min drive

Restaurants

  • ‪Crepes & Waffles - ‬2 min walk
  • ‪Morena Marisqueria - ‬3 min walk
  • ‪Hotel Capilla del Mar - ‬6 min walk
  • ‪Le Sorelle Pizzeria - ‬6 min walk
  • ‪Hamburguesas El Corral - ‬2 min walk

About this property

Hotel Balcones de Bocagrande

Hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Balcones de Bocagrande provides free breakfast, a grocery/convenience store, and a terrace. The on-site restaurant offers lunch and dinner. Free WiFi in public areas is available to all guests, along with shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • A TV in the lobby, a gift shop, and a vending machine
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
  • Barbecue grills
Room features
All guestrooms at Hotel Balcones de Bocagrande boast comforts such as air conditioning, as well as amenities like safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers
  • 32-inch LED TVs with cable channels

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Colonial architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Check-out

Check-out before 11 AM
Late check-out fee: COP 25000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 25000
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Balcones Bocagrande
Hotel Balcones
Balcones Bocagrande
Balcones Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel
Hotel Balcones de Bocagrande Cartagena
Hotel Balcones de Bocagrande Hotel Cartagena

Frequently asked questions

Is Hotel Balcones de Bocagrande pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Balcones de Bocagrande?

This property doesn't offer parking.

What time is check-in at Hotel Balcones de Bocagrande?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Balcones de Bocagrande?

Check-out is at 11 AM. Late check-out is available for COP 25000.

Where is Hotel Balcones de Bocagrande located?

Located in Bocagrande, this hotel is within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. San Pedro Claver Church and Convent and Clock Tower are also within 2 mi (3 km).

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Hotel Balcones de Bocagrande Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 23 out of 72 reviews
Rating 8 - Good. 27 out of 72 reviews
Rating 6 - Okay. 14 out of 72 reviews
Rating 4 - Poor. 6 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women who work here were very kind and helped us out even though we did not speak any Spanish, they were very friendly and accommodating and served delicious breakfast each morning. Definitely would recommend and would stay here again if ever in Cartagena again!
Stayed 6 nights in Nov 2023

6/10 Okay

paola

Stayed 8 nights in Oct 2024

10/10 Excellent

NIKOLAI

Stayed 2 nights in May 2023

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Que lugar más agradable para hospedaje! La atención la mejor que he tenido en años! La manager ser portó excelente con la familia, el desayuno buenísimo! Todo limpio.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Was exactly what was expected from this place at a great value.
Stayed 4 nights in Feb 2020

8/10 Good

manuel

Stayed 2 nights in Oct 2019

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion es muy buena, cerca de todo, el personal es muy amable y es muy limpio
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in good location. Rooms are quite small but staff are very friendly and helpful.
Stayed 5 nights in Dec 2018

8/10 Good

KELLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me abonaron las noches de hospedaje
Stayed 3 nights in Jun 2018

4/10 Poor

Erica, Cartagena, Colombia

Liked: Cleanliness
Disliked: Property conditions & facilities
I was threated with being kicked out of the hotel for reporting it ae unsafe. Then, I was "permitted" to stay another night, but purposelyfully given townels littered with ants that have wings with my soap and other items for the day... which of course I immediately threw away and sealed the bathroom window I heard someone messing with as best as I could. The following morning, I awoke to approximately 8 of these flying ants in my room (with 2 in my boots) so I was able to get that day refunded, but my cousin paid the following 2 day in cash without informing me so I need that back while I find an acceptable hotel. (I've lived here 11 months and that has never happened during rain this year or 20 years ago, so that excuse doesn't cover it, or of course the towel.)
Stayed 2 nights in Jul 2018

10/10 Excellent

paul, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and nice folks. The staff were easy to work with.
Stayed 2 nights in Jun 2018

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacaciones felices

Muy bien el hotel muy bonito la gente muy amable y personal muy atento
Stayed 4 nights in Jan 2018

10/10 Excellent

Melany, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cómodo y accesible

El hotel es céntrico , cercano a centros comerciales , la playa y restaurantes . No tuvimos la necesidad de taxis. El personal ameno y dispuesto a colaborar en todo momento . Recomendado !
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bueno bonito y limpio

hotel muy bueno bonito y limpio el desayuno muy rico y variado buen wifi
Stayed 4 nights in Nov 2017

4/10 Poor

Camille, Montreal

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Situé sur un boulevard très passant. Endroit vétuste. Pour le prix de la chambre on peut facilement avoir quelque chose de beaucoup mieux. Ceci dit, l’hôtel est à 2min de la plage de Bocagrande.
Stayed 1 night in Oct 2017

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felicitaciones!!

Un muy buen servicio a un buen precio! Excelente ubicación, cerca a todo en Bocagrande! Excelente atención por parte de los empleados!
Stayed 4 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location doesn't compensate for condition

Run down and tired with an electrical box hanging from a wire fully exposed 1 foot off the floor. Poor accessibility to guest rooms, unpaved walkways with gravel. Reception was swelteringly hot and incredibly cramped with room for no more than 3 people. Location was ideal but I would prefer to pay an extra $30/night to stay in an international hotel with full amenities and service.
Stayed 1 night in Aug 2017

8/10 Good

Kurt

Liked: Staff & service, room comfort

Gutes einfaches hotel

Sehr nettes personal. Die lage is top.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. I had to wear a wrist band. Which was a very stupid. It is a hotel not a hospital.

4/10 Poor

rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
regular laatencion

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

HAROLD

Liked: Cleanliness, room comfort

Económico, bien ubicado, limpieza, buen desayuno

Hotel económica, bien ubicado, limpio

6/10 Okay

Robert

Disliked: Staff & service, room comfort

Nearby parking and nicely kept charming hotel.

This is a decent place for the price. I'd say the A/C takes a long time to cool the room, but all else was adequate. Its not like they're charging an arm and a leg.