カーネバス アンド ベッドラサン ステップスの送迎のあるホテル

「on arrival, the property stunk and had bad odour of mice or rats but we did not see any, we found nail clipping on the floor and looked not well cleaned. On the first evening, people arrived at the property and showed us that they also booked the same property and questioned our booking, was awkward and embarcing to my wife and kids. Day 3 while we sat eating we found mice running in the middle of the reception. we left the next morning, one day early. Total miss selling.」

「This was my second visit and thought l had booked the same room with a sea view and sliding doors and was so disappointed to be in a different room. It was my error but the super friendly and helpful team very quickly organised me and my sister to move into the room I was expecting. That aside, all the staff we spoke to were genuinely friendly and chatty. We had the best time」