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"We stayed overnight and had dinner and breakfast on the morning of departure. Anyone with mobility issues needs to be careful about which room they book, of those in the castle I think that there are a couple on the first floor, accessed by a fairly grand staircase. The rest require a climb up a narrow and steep spiral staircase. The room we stayed was up said spiral staircase and was spacious and clean, well furnished and with a large en-suite. The lady on reception provided a great welcome and helped during our stay, special mention also goes to the lady who gave us and other guests a castle tour. In terms of dining we found a limited menu and an incapacity to vary it in the slightest. Also the staff were less than attentive."

"Very good stay, nice clean room. Breakfast was excellent choices. Enjoyed our stay. Thank you."

"Lovely hotel, the staff were all very helpful, room was very comfortable and clean, breakfast was very nice and lots of choice. We enjoyed the gardens in the sunshine, we would absolutely plan a return visit."

"Great food and spa"

"A lovely hotel, conveniently located with ample secure parking. The staff were friendly and helpful and the food excellent. Would certainly recommend it."

"Acceptable accomodation in an old building with character."

"Excellent service by every staff person we met! "

"The staff are very friendly"

"Beautiful location with large rooms looking over Grassmere lake. The decor is clean fresh with great choice of colours. Super king bed was very comfortable and room temperature perfect. The artwork on all the walls is enjoyable and like being in a private gallery. Staff were all very informative and friendly, Ronny in the restaurant was particularly great. The food choice for breakfast is plentiful and although dinner menu small the food is beautifully prepared and presented. My only personal comment is that it would have been nice to have included a side of vegetables in the price rather than as an extra. Housekeeping spot on. The spa is spacious with thermal pool ( not really for swimming) sauna and steam room . Lovely after a day of activities. The grounds are well maintained and terrace provides a sunny location to relax and enjoy the views, or if feeling active you can access the lake for a cold water dip or launch your kayak ."