Caribbean West Vacation Rentals

"The staff was excellent and very accommodating. "

"Q "

"The place was absolutely amazing, truly enchanting. The views from the property were amazing and the air was always filled with the aroma of flowers. The food was average compared to the food in town. One suggestion for the staff would be to man the front desk 24/7 for guests. "

"The breakfast menu was excellent and the fruit local and fresh. The room overlooked the beach and was close enough to hear the sounds of the waves. The shower didn't work in our room. Pointed it out to management but it was never fixed. Probably still isn't. Don't get assigned room 101."

"Didn’t cool"

"Staff was friendly. We got one of the cabins on the water. It was cute, but i kind of wish we would have got one of the landbased rooms."

"I really wanted to love this place. The property itself is beautiful—lush trees, birds everywhere, and a very peaceful setting. The owners also provide snorkeling gear and kayaks, which is a nice touch. However, several issues made our stay disappointing. We booked a cabin advertised as oceanfront, but the view was completely blocked by palm trees—no ocean visible at all. When I asked about it, I was told another cabin with the correct view couldn’t be cleaned in time and was reserved for the next day. What was frustrating is that the cabin was empty, yet no effort was made to accommodate. While I understand they mentioned having issues with their washing machine, that should not impact a guest receiving what they specifically paid for—especially when a solution was clearly available. Other concerns: we only received two towels, which were changed once during our 3-night stay. There is no AC (worth noting), and the cabin uses screens instead of windows—some of which were broken, allowing insects inside. The biggest issue was roaches. We found them in every area—bedroom, bathroom, walls, couch, and even near our luggage. It was constant and very uncomfortable. We contacted Expedia, but due to the late hour and remote location (boat access only), we couldn’t relocate. The owners seem kind, but the situation was not handled properly, and no apology was offered about the roaches despite being notified. With better maintenance and customer service, this place could be great."

"AC good "

"Comfortable room"