4/10 (不満)
William Roger
カップルで旅行
2024 年 6 月 7 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We have stayed at this property several times and have loved it. The staff is constantly cleaning the premises and the ladies who run the breakfast are so kind and accommodating. But this last stay went south. We requested a 1st floor room, not know that they are all ADA. Even though there was a bathroom because of the ADA shower, it did not work properly, or it would not fill up a bathtub adequately, which was something we definitely needed. But even more importantly, our room smelled strongly of (unmistakable) cigarette smoke and by the next morning we both had headache. Staff said “ all of our rooms are non-smoking”, but I’m sorry, that’s just not the case. They did move us to another room, which did not seem to have a smoke issue but again the bathtub just didn’t work for us all in all it was OK. We will most likely stay there again because we love the staff, the premises, the safety, and the overall easy access the facility has to the 5.
William Roger
2024 年 5 月に 2 泊滞在