"We were in the presidential suite. The jacuzzi tub wasn’t usable and caused the whole bathroom to smell. Even after the cleaning team came in it still smelled. I also kept finding dirt on my bed which looked like parts of the ceiling and walls. I can’t confirm it was flaking off or somehow transferred there. The restaurant is only for breakfast which was disappointing when you wanted afternoon coffee, but the staff were helpful and did restock the room coffee on request. So long as you know you’re spending time in a cave and don’t expect perfection, then you’ll be fine. We only spent 2 nights. Also, definitely not for anyone handicapped as it’s a full maze of staircases. I don’t know if things are better during the summer?"
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