Though the property had some signs of aging/wear, the property was still very beautiful. Staff goes above and beyond to ensure you have an enjoyable stay. The grounds were well maintained and its right in the heart of the hotel zone. I would definitely stay here again!
Roberto
2024 年 5 月に 7 泊滞在
8/10 (良い)
Ivan Petrovich
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス
Ivan Petrovich
2024 年 4 月に 7 泊滞在
10/10 (非常に良い)
Maria
カップルで旅行
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo estuvo perfecto
Maria
2024 年 5 月に 2 泊滞在
6/10 (普通)
Jessica
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス
Jessica
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Andrea
小さなお子様連れの家族旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
En general la atención desde el check in fue muy buena, todos muy amables, la comida muy buena y los animadores en la alberca hacen muy buen show
Andrea
2024 年 5 月に 3 泊滞在
8/10 (良い)
RAUL
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The location was pretty centralized,the Beach was beautiful, but the cleanliness in the rooms could be better & i was not a big fan of the all inclusive dining although
RAUL
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Laura Ellen
カップルで旅行
2024 年 5 月 9 日
良かった点 : 設備とサービス
Louis in the breakfast area was top notch service! He served us everyday for a week! 5 star! Loved it here be back next year with our whole family!!!!!!!
Thank you!
Mucho gracias!
Laura Ellen
2024 年 5 月に 8 泊滞在
8/10 (良い)
Marcela
カップルで旅行
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I rate it a 4-star family hotel.
Located on a BEAUTIFUL beach.
The pool is really big and awesome.
The entertainment staff are great. There are a lot of activities to participate in. Gabriel is very kind. My husband played spike ball with Ricardo for multiple days. I did the water aerobics. Loved the Frida show. With the gym staff, I did Zumba and sunrise yoga.
Shout out to Daniel the chef. He came up to us multiple times to make sure the food was good. I normally never like all-inclusive food but the buffet and food in general were good! I loved getting burgers at the Mexican restaurant during the day. The tacos for dinner at the Mexican restaurant were delicious. The ribeye was great at the Steakhouse and enjoyed our experience at the Japanese. I didn't enjoy Horma as much.
The pool floor needs renovation ASAP!! You can almost cut your feet walking since the bottom is peeling.
They gave us a room with double beds instead of the king we asked for. There were a lot of gnats. The only thing I liked about the room was the water pressure in the shower.
The biggest con is that the toilet smelled like sewer. It made the whole room smell like sewer and I had to sleep with a shirt on my face to avoid the smell. I almost changed my rating to a 3 because of this.
Overall good family hotel for those looking to relax. Need to fix the sewer smell!! For young adults trying to party book the adults only side.