Located close to El Rey Ruins and Delfines Beach, AR Cancun Plaza provides a terrace, a garden, and laundry facilities. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business center.
Located on the beach, AR Cancun Plaza is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Punta Sur. El Rey Ruins and Aquaworld are two other places to visit that come recommended. Visit our Cancun travel guide
77500, QROO, Cancun, BLVD KUKULCAN KM 19.5 LOCAL 3
What's nearby
Nichupté Lagoon
1 min walk - 0.1 km
Iberostar Cancun Golf Course
14 min walk - 1.2 km
El Rey Ruins
19 min walk - 1.6 km
Delfines Beach
2 min drive - 2.5 km
El Rey Ruins Trailhead
19 min walk - 1.6 km
Getting around
Cancun Intl. Airport (CUN)
14 min drive
Restaurants
Royal Solaris Cancun
4 min walk
Zai
12 min walk
Azvl
4 min walk
Marco Polo Restaurante
5 min walk
Restaurant Las Fuentes
5 min walk
About this property
AR Cancun Plaza
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and laundry facilities. Each apartment features free WiFi, a dining area, and a kitchenette with a microwave. A TV, a coffee/tea maker, and a safe are among the other amenities available to guests.
AR Cancun Plaza offers 14 air-conditioned accommodations with safes and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchenettes with microwaves, separate dining areas, and cookware/dishes/utensils.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Microwave
Dining
Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 18 for children
A bar/lounge
A restaurant
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Living spaces
Separate dining area
Entertainment
TV
Outdoor areas
Garden
Terrace
Laundry
Laundry facilities
Work spaces
Business center
Meeting rooms
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Smoking not allowed
Services and conveniences
24-hour front desk
Daily housekeeping
Luggage storage
Safe
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 units
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: USD 100 per stay
Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay)
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately USD 18 for adults and USD 18 for children
Airport shuttle fee: USD 65 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Property Registration Number 04230051215
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Apartment AR Cancun Plaza
AR Cancun Plaza Cancun
AR Cancun Plaza Aparthotel
AR Cancun Plaza Aparthotel Cancun
Frequently asked questions
Does AR Cancun Plaza have a pool?
Yes, this property has an outdoor pool.
Is AR Cancun Plaza pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at AR Cancun Plaza?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at AR Cancun Plaza?
Check-out is at 11:00 AM.
Does AR Cancun Plaza provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 65 per vehicle applies.
Where is AR Cancun Plaza located?
Nestled on the beach, this Zona Hotelera aparthotel is within 1 mi (2 km) of El Rey Ruins and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
AR Cancun Plaza Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.6
Location
7.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 7 out of 30 reviews
10 - Excellent
7
Rating 8 - Good. 11 out of 30 reviews
8 - Good
11
Rating 6 - Okay. 5 out of 30 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 30 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 30 reviews
2 - Terrible
5
Reviews
Verified
10/10 Excellent
Maricruz Nelly
Mar 7, 2026
Liked: Cleanliness, listing accuracy
Disliked: Check-in
People are friendly and very a helpful!
Maricruz Nelly
Stayed 5 nights in Feb 2026
Verified
6/10 Okay
Angelica
Jan 17, 2026
Liked: Cleanliness, amenities, communication
It was ok, you can hear alot of the rooms next door
Angelica
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Brooke
Jan 24, 2026
You need to connect to multiple different wifi things & it is
Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them.
Please don't book this hotel.
Verified traveler
Stayed 2 nights in Aug 2018
Verified
6/10 Okay
Bruce
Feb 14, 2026
It was ok for the money. No amenities except pool. Rooms were bare except for bed.
Bruce
Stayed 4 nights in Feb 2026
Verified
8/10 Good
MIGUEL ANGEL
Jan 20, 2026
La ubicación, alberca y acceso a la playa son excelentes.
MIGUEL ANGEL
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Linda
Mar 18, 2020
Liked: Cleanliness, room comfort
Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans .
En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!!
While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly.
Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back.
Verified traveler
Stayed 5 nights in Jul 2019
Verified
8/10 Good
Verified traveler
Jun 26, 2019
Liked: Staff & service
Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall.
La cama terrible, las instalaciones terribles, el personal terrible,
Verified traveler
Stayed 5 nights in May 2019
Verified
6/10 Okay
Verified traveler
May 12, 2019
La alberca está limpia y buena vista
Las habitaciones no son cómodas
En general le falta mantenimiento y el ligas ya es viejo .
Le falta remodelaciones y actualizaciones
The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful.
My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful.
It was ok the bed is very hard not really comfortable
angela n.
Stayed 4 nights in Jan 2019
Verified
4/10 Poor
Verified traveler
Sep 25, 2018
Disliked: Property conditions & facilities
King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them.
No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics.