I was denied my already paid reservation and had to go pay for another Mega-hilton hotel and my money is yet to be refunded even now...!!!
Ade
2020 年 12 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 10 月 10 日
宿泊されたお客様
2019 年 10 月に 3 泊滞在
4/10 (不満)
宿泊されたお客様
2018 年 12 月 21 日
宿泊されたお客様
2018 年 12 月に 1 泊滞在
6/10 (普通)
Fidel (USA)
2016 年 12 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel, clean room and environment
Hotel is well located for Business and leisure. Accessible to everywhere, secured and clean. Breakfast is rich and staff are good and kind
Fidel (USA)
2/10 (非常に不満)
jessica
2016 年 12 月 7 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
nothing works
Basically nothing works in this hotel. They will come and fix things if you ask but it's a struggle and will take hours. Plus they don't want to honor Expedia reservations and payments.
jessica
2/10 (非常に不満)
jessica、new york
2016 年 12 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
beware!
they don't like to honor Expedia bookings!!! Beware!! We booked this hotel and paid for 2 nights at different points during our stay before arriving. Problems with both. We paid to avoid using credit cards in Nigeria and carrying cash and wanted to book through a reliable service like Expedia but Rooms were not ready and staff was rude. Manager unavailable. After a hassle, they eventually gave us rooms on the ground floor in an extremely stuffy mildew smelling room. If you book through Expedia you will be lucky to get a room and will be harassed during your stay. Also room service is terrible. All around awful for a lot of money for this area. Thumbs down!!
jessica
8/10 (良い)
hakeem
2016 年 10 月 31 日
良かった点 : スタッフとサービス、客室の快適度
Not well maintained
My stay was amazing only that hotels.com still has a great booking issue with Nigerian hotels, you can do a last minute booking. You are more likely going to be turned down
hakeem
4/10 (不満)
宿泊されたお客様
2016 年 5 月 24 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Deceptive Description
The description of the hotel and rooms made it sound like it was one of their best views. However, when we arrived we were taken outside the main hotel in the rain to a much less desirable room and location. We paid cash separately for one of our team members who came to visit for only one night. After we left, they tried to charge him again. This was very disappointing.