Search Chalets in Bury St Edmunds

"Great hotel."

"We were given the wrong room"

"We booked this as a last minute deal, myself, my girlfriend and our 3 month old. We had been to Cambridge before and this hotel is in an excellent location. Important to mention we booked this through Hotels.com. Before arriving I asked for a cot in the room and also confirmed this on the app. We also did this for room service. This cot did NOT turn up. As we had a basinet this was not the end of the world. The hotel room is not well equipped. We had to ask for an iron and iron board but this did not turn up within the 45 minutes we waited. This hotel does not provide a fridge, dressing gowns or slippers. Finally, we were there when there was a wedding. This was fine, however if I knew a couple has an infant baby I would not put this room as close to the music as possible. Not the end of the world if we did not have a baby but was difficult to put him to sleep. Overall, this was disappointing. I may stay again but in my opinion you have better options in Cambridge."

"Clean room, staff really friendly, would stay again !"

"Clean room and good breakfast "

"Very impressive grounds and gardens"

"Excellent general stay at the hotel. Very clean and very modern only approximately five years old. Good choice in breakfast, hot and cold food. We stayed with our dog yet they did not have any dog bowls or anything. Also the Aircon was not working for many of the rooms on those couple of days which was a slight issue."

"Quiet and comfortable stay"

"Ethan was very friendly and helpful even though he was working alone and had been let down by housekeeping staff not turning up to work. The same can’t be said for the young lady working the bar that evening, who was less than friendly and welcoming. Breakfast was very good quality and cooked and served speedily. Have visited the pub many times over the years and pleasantly surprised how much more comfortable it is now. Over all a great stay "