This is a very old building with lots of quirks. Difficult to rate ecofriendliness when so old. But that is its charm.
We only stayed the one night.
Staff, all of them, were clearly trained from top down to care and attend.
Restaurant was busy pre-christmas yet staff remained friendly and helpful under pressure, although they did need reminding to bring things at times and some parts of the dishes were not well cooked - I am judging to a high standard as the menu was high class.They never got irritated when reminded and genuinely asked for comments on the food and took interest in comments.
Overall we are encouraged to return some time for a longer stay.
Alastair
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Jacqueline
2023 年 11 月 26 日
Jacqueline
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Lee
2023 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lee
2023 年 11 月に 1 泊滞在
6/10 (普通)
Nekisha
2023 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was on the first floor which made it extremely noisy
Nekisha
2023 年 11 月に 2 泊滞在
6/10 (普通)
Anthea
2023 年 11 月 5 日
良かった点 : 清潔度
I wanted to love this hotel but didn't. Parking was OK, we managed to get a space in the free car park. Check-in was efficient but not overly warm or welcoming. The room was tired and the bed was very hard. Breakfast is extra which is a p/take as the hotel is expensive. We have stayed in much better, much cheaper.
Check-out again was efficient, but a smile would have been nice or if we had been asked how our stay was. We came away with the impression they thought we were lucky to have stayed there. Not that they were happy to host us and have our business. We will not be staying again, which is a shame as the location was lovely and the bar areas are very nice.
Disappointed!!!