「We had a wonderful stay at the Double Tree Riverfront hotel in Bay City. The staff was very friendly and professional. The only issue we had was that the bathroom sink was clogged and did not drain properly. We reported it 3 ways; to the front desk staff; to housekeeping staff; and in a text message regarding our stay. It did not get addressed while we were there, and it was a problem. Everything else was very good...great location, and room was very clean. Overall, a great mini-vacation. 」
「Likes: Bay Motel had a table & chairs, high quality TV, luggage holder, plenty of "table space", comfortable bed, very quiet refrigerator, full-sized mirror, carpeting, plenty of lighting, clock, hangers available.
Dislikes: The toilet did not have a lid, bathroom towel rack too low, hair dryer didn't work, high step getting into the shower room.」
「This is an older motel but our room was updated with new flooring and paint…furnishings were older but sufficient as we were only passing through and just needed a place to stay for one night. Staff was very nice.」
