ブンスホーテンのおすすめホテル予約

"良いホテルです。が、机の上には埃があり、掃除が少し足りませんでした。"

"I stayed with our baby. Front staff suggested great plan to stay. At the first night, my baby played with facilities of the room and it looks like a little danger. So front staff managed the room. After that, we can spend great holidays in this hotel. Great staff, great hospitality !! Thank you!"

"駅の向こう側にたくさんお店があり、リーズナブルで有名なところや、レストランもたくさんありました。駐車場も1日15€で停めやすかったです。みにキッチンと冷蔵庫も付いていました。何もかも最高でした。"

"Very nice clean good location and fery good for families with kids like us"

"The rooms were spacious and clean. The staff is friendly and helpful. There is a store at the reception for drinks, snacks, etc., which is convenient. I was also satisfied with the many choices for breakfast."

"I had paid the room price on the Hotels.com website, and only had to pay city tax at the hotel. When I checked-in, however, I was charged the room price on top of the city tax. I noticed that soon. So, I asked them about this right after the check-in, during my stay, and when I checked-out. They just said "this is correct", "the right amount will be charged after my check-out", and something like that. I asked them to give me an invoice at least. They couldn't print it out due to their computer problem. I left my email address and asked them to email the invoice. (FYI: They said my hand-written email address "very clear".) After coming back to my home, I checked my email. Still no invoice. And the room price was still double-charged. I asked about this via Hotels.com message, twice. No response. I called to the phone number on Hotels.com. They asked me to call later. I called them again. They asked me to "email" the double-charge issue. At least, they finally emailed me the invoice. I sent an inquiry via email with my invoices from Hotels.com and from the hotel — no response for a week. I sent a reminder — no response for a month (ok, I was a bit busy too). I sent a reminder, again. They finally admit that they have double-charged!! I ask them to proceed with the refund. ... no response for 3 days now (not refunded yet). I usually don't write bad reviews. I even hesitated to write this even after no refund/no reply, but this is frankly the worst experience."

"トイレの水が止まらなくなり、夜中だったがしばらくしてスタッフが見に来てくれた。その時はそれで収まったが、結局その後も同じ症状が見られたので、スタッフがした対応と同じことをその場ですることになった。修理が必要とチェックアウト時に伝えたところ、真摯に受け止めてくれた。スタッフは親切だった。"

"シャワーをするのにドアがなかったので不便でした。値段が安かったので、値段に値するホテルでしたが、清潔感はありました！"

"ホテル代が高いアムステルダムで格安、その代わり地下鉄乗って歩かないといけませんが、それでも部屋は広いし、冷蔵庫、給茶機、窓辺のソファーとすべて揃っていて、とても快適でした。夜中にトイレが開かなくなった時も、スタッフがにこやかにササっと直してくれたし。お部屋の掃除はやらない方針らしく、希望を出せばいいとのことでしたが、二回ともスルーされたのだけが気になる点です。タオルの交換だけでも良かったんですけど。でも、なんたってお安くてあれだけのお部屋に泊まれるんだから、おすすめです！！ "