「I booked and paid for a room with two queen beds, but on arrival I was told that room “wasn’t ready” and was offered a completely different room with only one bed instead. When I went back to the front desk to get this fixed, they moved me again but put me in a room with two double beds, not the two queens I reserved and paid for. On top of the bait‑and‑switch on room type, the bathroom had dried urine on the toilet seat on arrival, which is completely unacceptable for any hotel, let alone a...
「I booked and paid for a room with two queen beds, but on arrival I was told that room “wasn’t ready” and was offered a completely different room with only one bed instead. When I went back to the front desk to get this fixed, they moved me again but put me in a room with two double beds, not the two queens I reserved and paid for. On top of the bait‑and‑switch on room type, the bathroom had dried urine on the toilet seat on arrival, which is completely unacceptable for any hotel, let alone a...
kevin