Dear KumiThank you so much for awarding us the maximum of points. Very happy to read that we were able to meet your expectations. Looking forward to welcome you again as our highly valued guest. Very kind regards and wishing you a lovely day! Els, Sales & Marketing Mgr.

Good Afternoon Takashiro Thank you very much for this excellent score. It's great to read that you had a perfect stay. We look forward to welcoming you again in the future! Els, Sales & Marketing"

Dear HidetoshiWe are so pleased you enjoyed your stay with us! Many thanks for the high rating and warmest regards, Els, Sales & Marketing

Dear Kimberly,Thank you for the perfect score and the kind words. We're absolutely pleased to hear that you've enjoyed your visit to Bruges and that our hotel contributed to that. We can't wait to welcome you back in the future! Warm RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Gregory, Thank you very much for the perfect score! We hope we may welcome you back in the future. Kind RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Maritza, We're very sorry to read that you've rated us a 2/5. Would it be possible to reach out to us and explain why we've received such a low score? Your feedback is extremely valuable for the constant improvement of our services. Kind RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear James, We sincerely thank you for your kind words and perfect score. We're thrilled to hear that you've enjoyed your stay at Grand Hotel Casselbergh and that our team, the room and the breakfast were stay enhancing. We would love to welcome you back in the (near) future! Best RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Howard, Thank you very much for your kind words and lovely score. We're absolutely pleased to read that you've loved your stay with us. We're very sorry for any inconvenience caused with the parking, since we indeed do't have EV chargers we don't advertise them so we'll definetly find out where this is advertised and change this. We'll definitley take your feedback into careful consideration so we can constantly improve our services. We wish you a very nice day and hope you'll be able to visit us again soon. Warm RegardsMorgan Co-Front Office Manager Grand Hotel Casselbergh

Dear Leslie, Thank you for the amazing score. We hope we may welcome you back in the future! Kindest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear DAW, We sincerely want to thank you for the perfect score and for taking the time to write such a positive review. We're thrilled to read that you've enjoyed your stay at Grand Hotel Casselbergh and that it's beauty contributed to your overall experience and making it even 'one of the nicest hotels' for you does gives us great pleasure. We hope we may welcome you back some time soon. Warmest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Alexandria, Thank you for the lovely score. We hope we may welcome you again on your next trip to Bruges! Kindest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Julie, Thank you for the wonderful score and your kind words. Everyday we aim to provide our guests with a relaxing and comfortable stay so we're very thrilled to read that we've succeeded. If you're ever visiting Bruges again, it would be our pleasure to welcoming you back at Grand Hotel Casselbergh. Best RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Sarah-Maude, Thank you for the perfect score and your lovely feedback. We're very pleased to hear that you enjoyed a relaxing stay at Grand Hotel Casselbergh and that our entire team, the wellness facilities and our extended breakfast buffet contributed to that. We hope we may welcome you some time again soon! Warmest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Amanda, Thank you for the perfect score! We hope we may welcome you back some time soon. Kindest RergardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Scott, Thank you for the wonderful score and for the lovely feedback. We're pleased to hear that you've enjoyed your stay at Grand Hotel Casselbergh and that our prime location and wellness center contributed to that experience. We hope we may welcome you back some time in the near future. Kindest RegardsMorgan Co-Front Office Manager Grand Hotel Casselbergh

Dear Mario,Thank you for choosing Grand Hotel Casselbergh and for the perfect score! We wish you a lovely day and hope we may welcome you back sometime in the future. Kindest RegardsMorgan Co-Front Office Manager Grand Hotel Casselbergh

Dear Steve, Thank you for taking the time to write such a positive review. Hopefully we may welcome you back some time soon. Kindest RegardsMorgan Co-Front Office Manager

Dear Joanna, Thank you very much for your kind words and the perfect score! We hope we may welcome you back in the future. Kindest RegardsMorgan Co-Front Office Manager

Dear Mackenzie,Thank you for taking the time to write such a lovely review and for the excellent score!We're thrilled to read that you've appreciated the gorgeousness of Grand Hotel Casselbergh and felt invited and welcomed. Every day, our entire staff does their absolute best to provide top-notch service, so we're very pleased to hear that we've succeeded in that aspect.We'd love to welcome you back sometime soon.Warmest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Merritt,Thank you for the wonderful score. We're pleased to hear that you enjoyed our bathroom with both shower and baththub. Should you ever visit the lovely city of Bruges again, we hope we may welcome you back at Grand Hotel Casselbergh. Kindest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Susan,Thank you for the perfect score! We wish you a very enjoyable day and hope to have the pleasure of welcoming you back again soon. Kind regardsMorgan Co-Front Office Manager

Dear Sara, Thank you very much for your praising feedback. Every day we strive to ensure that we provide all our guests with a pleasant and comfortable stay. We are therefore extremely pleased to hear that you enjoyed your stay at Grand Hotel Casselbergh. We wish you a very enjoyable day and hope to have the pleasure of welcoming you back again soon. Kind regardsMorgan //Co-Front Office Manager

Dear Deirdre, We would like to thank you for the amazing score! We hope to welcome you again soon at Grand Hotel Casselbergh. Kind regardsMorgan Co-Front Office Manager Grand Hotel Casselbergh

Dear Mr James, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our fantastic location, just a 3-minute walk from the town square. It's great to know that our proximity to the heart of the city added to the positive experience of your stay.We appreciate your kind words and look forward to welcoming you back for another fantastic visit in the future. Kindest RegardsMorgan Co-Front Office ManagerGrand Hotel Casselbergh

Dear Mr Marc, Thank you very much for this nice review. We certainly hope to welcome you again in the future!Best RegardsMorgan

Dear Hector, Thank you for the wonderful score! We hope we may have the pleasure of welcoming you back in the near future. Kindest RegardsMorgan Co-Front Office Manager

Dear Amy, Thank you very much for your praising feedback and the perfect score. How lovely to hear that the service as well as the food was much enjoyed. We wish you a very wonderful day and hope to have the pleasure of welcoming you back again soon. Kind regardsMorgan //Co-Front Office Manager

Dear Sarah, Thank you very much for this wonderful review and the perfect score. How nice to hear that you highly appreciated the central location of our hotel as a base from which to enjoy the beautiful city of Bruges along with all the numerous sights the city has to offer. We hope we will be able to welcome you at our hotel again during your next visit to Bruges. Kind regardsMorgan //Co-Front Office Manager

Dear Edward, Thank you very much for your praising feedback. Every day we strive to ensure that we provide all our guests with a pleasant and comfortable stay. We are therefore extremely pleased to hear that you've enjoyed your stay at Grand Hotel Casselbergh to the fullest. We wish you a very enjoyable day and hope to have the pleasure of welcoming you back again soon. Kind regardsMorgan //Co-Front Office Manager

Thank you for taking the time to write such a lovely review and for the kind words. Every member of our staff goes out of their way to ensure that our guests have an unforgettable stay, so we are very happy to hear that we succeeded in this and that you were able to get your hands on a new favourite beer along the way. We will definitely pass on your kind words. We would love to welcome you back in the future!

Thank you very much for this positive score. We hope to welcome you again in the future!

Thank you very much for this excellent review. We certainly hope to welcome you again in the future!

Thank you very much for this amazing review. We certainly hope to welcome you again in the future!

Thank you very much for this good review. We certainly hope to welcome you again in the future!

Thank you very much for this wonderful review. We certainly hope to welcome you again in the future!

Thank you very much for this excellent review. We are delighted to hear that you've enjoyed our American style breakfast buffet. We are already looking forward to welcoming you back in the future!

We'd like to thank you for this excellent score and taking the time to write such positive review. We are pleased that we've provided you with a pleasant stay again. Very much looking forward to next time!

Dear Selena, Thank you very much for this excellent score. We hope to welcome you again in the future!Best RegardsMorgan

Thank you very much for this excellent score. We hope to welcome you again in the future!

Thank you very much for this excellent score. We are pleased that we've provided you with a pleasant stay in the center of Bruges every time, with all the comfort that Grand Hotel Casselbergh has to offer. Very much looking forward to next time!

Thank you very much for this wonderful review. We certainly hope to welcome you again in the future!