"In my first room, the air-conditioning was perfect however, in the second room, I had problems with my thermostat and it would not allow me to cut on the air. The staff allowed me to switch rooms due to availability."
"Exceptionally friendly and helpful staff. Rooms are clean with excellent, firm beds and great shower. Very reasonable prices for this quality, in the heart of Williamsburg next to L line with quick and simple access to everything in Manhattan. Couldn’t recommend it more highly"
"Our stay was accommodating. The breakfast was decent, just keeping the heat for the food was my main complaint, but overall we enjoyed our stay. Felt safe and staff are very nice."
"All good except for bedding. Bottom sheets don’t stay on bed. What is it about New York City hotels that they don’t believe in fitted bottom sheets? So when you lie down and the mattress squishes your bottom sheet falls inward and doesn’t stay put.. Or if you’re restless and put your arms under your pillow, it pulls the bottom sheet away also. So you end up sleeping on the mattress pad. Also interesting that there aren’t blankets . I appreciate that they’re not gross unwadhable blankets, but I would think a thick insert in a duvet would make more sense."
"The room was clean and the staff were really helpful and nice, taking our luggage in and out!! I like their bottom room where they had a microwave and a place for you to eat with water and ice and coffee that’s free all day! "