「I never received any messages to say that I had to contact the hotel if I was arriving after 10pm from Expedia. Only when I arrived and reception was closed did I look at their website which stated that fact. Therefore I could not stay because I couldn’t check in and had no choice but to drive away. I understand it was not refundable, but I did expect to stay the night at least. In summary I got charged for the pleasure and couldn’t even stay. I paid for breakfast too. Poor communications. This...
「I never received any messages to say that I had to contact the hotel if I was arriving after 10pm from Expedia. Only when I arrived and reception was closed did I look at their website which stated that fact. Therefore I could not stay because I couldn’t check in and had no choice but to drive away. I understand it was not refundable, but I did expect to stay the night at least. In summary I got charged for the pleasure and couldn’t even stay. I paid for breakfast too. Poor communications. This...
yuk