Find hotels in Broken Top, Bend

"The room was clean but the headboards were scratched up and looked dirty. I would replace them if I owned the resort. The hot tub worked fine, was hot but had no lights whatsoever in it or around it. Just street lights. The front desk worker was doing her best but it was only her second day on the job and she was left alone. That's not right to do to your staff. She was struggling with basic check because she was not properly trained and did not know what to do. She was problem solving and called another manager to walk her through things. She was very attentive and helpful but could not answer basic questions about the property. Being so new, she should have had a second person working with her. That is not professional to leave an entire resort in the hands of someone who is not properly trained and so new. "

"Clean and comfortable room in a great location close to downtown. The lobby was especially welcoming and added to the overall positive experience."

"Staff was friendly and efficient; the facility was comfortable and immaculately clean! Slept awesome, beds are SO comfortable. Ate breakfast at Iris and it was fresh and delicious! "

"It was a very nice establishment. The lady who checked us in was wonderful. "

"Clean room and friendly staff. Plenty of breakfast snacks. Couldn’t ask for more with the price. Good location and hot tub was nice "

"The breakfast is just mediocre. Do NOT expect anything like hot tasty breakfast food you can get at the Hotel Peppertree. No, this is all Costco food and cold. You can heat it all up in the microwave or the really slow toaster. Bagels, english muffins, condiments all in tiny plastic bite-size portions. Coffee is mid. Half-n-half being the only option besides milk in a plastic bottle. Or honey in a to-go size squeeze packet! Breakfast here is very unremarkable. The rooms are big. The furniture and deco are old and worn. The tub and shower are old and worn. Shower water pressure is excellent. The tv’s here are an afterthought. 20yrs old atleast and tiny and only have cable television and terrible remotes. Hope you are not a stay in and watch a flick kinda type. The grounds are lovely and parking is convenient. But it’s Bend! It is all lovely! The Pine Ridge Inn is in need of a makeover and glow up. Otherwise, it is just a 25yr old or older apartment, condo building converted to an tiny, albeit cozy hotel. The main bed was comfortable. The murphy bed which was suitable for a teenager to sleep, was old and decrepit. Worn out, sloppy, soft, sunk in mattress junk. No adult could sleep here comfortable. This place is affordable and it works for a couple of nights."

"Beautiful place. Room was amazing, food was delicious "

"The staff was incredible. Shout out to Riley who was brilliant and incredibly helpful. The room was clean the breakfast was lovely. The only downside was the tvs which had some issues with the remotes. The remote wouldn't work to control the volume of the power. Not the end of the world just a small annoyance, everything else was incredible. "

"The river view room was amazing"