Located in Bristol, SACO Bristol- West India House is in the city center. Thermae Bath Spa and Knowle Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ashton Court Country Park and Leigh Woods. Looking to enjoy an event or a game while in town? See what's going on at Ashton Gate Stadium, or consider a night out at O2 Academy. Visit our Bristol travel guide
Express check-out, a front-desk safe, and free WiFi in public areas are available at this smoke-free aparthotel. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a sofa bed. Weekly housekeeping is available.
SACO Bristol- West India House offers 14 accommodations with washers/dryers and safes. Accommodations are furnished with single sofa beds, desks, and dining tables. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
This Bristol aparthotel provides complimentary wired and wireless Internet access. Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Kitchen
Cleaning supplies
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Oven
Refrigerator
Stovetop
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Single sofa bed
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Dining table
Entertainment
Smart TV with digital channels
Laundry
Laundry detergent
Washer/dryer
Work spaces
Laptop workspace
Comfort
Heating
Pets
Pet friendly
Welcoming dogs only
One pet total (up to 66 lbs per pet)
Suitability/Accessibility
Elevator
Smoking not allowed
Services and conveniences
Blackout drapes
Iron/ironing board
Safe
Safe at front desk
Virtual front desk
Weekly housekeeping
Location highlights
In the city center
Near an outlet shopping mall
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
14 units
At least 80% lighting from LEDs
Comprehensive recycling policy
Humane treatment of captive wild animals
Policies
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Guests will receive an email from the property with a link to certify their essential traveler status prior to arrival. Guests are required to complete this verification before check-in.
Access methods
Lockbox, private entrance
Pets
Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 250 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
SACO Bristol West India House Apartment
SACO India House Apartment
SACO Bristol West India House
SACO India House
Frequently asked questions
Is SACO Bristol- West India House pet-friendly?
Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet.
How much is parking?
This property doesn't offer parking.
What time is check-in at SACO Bristol- West India House?
Check-in begins at 4:00 PM.
What time is check-out at SACO Bristol- West India House?
Check-out is at 11 AM.
Where is SACO Bristol- West India House located?
Located in Bristol City Centre, this aparthotel is within a 10-minute walk of St Nicholas Market and University of Bristol. Baldwin Street and Castle Park are just steps away. Bristol Temple Meads Station is 13 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 13 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
SACO Bristol- West India House Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
8.4
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 69 out of 110 reviews
10 - Excellent
69
Rating 8 - Good. 34 out of 110 reviews
8 - Good
34
Rating 6 - Okay. 3 out of 110 reviews
6 - Okay
3
Rating 4 - Poor. 3 out of 110 reviews
4 - Poor
3
Rating 2 - Terrible. 1 out of 110 reviews
2 - Terrible
1
Reviews
8/10 Good
Janet
Sep 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall our stay was great. We had no car but that did not deter us from being able to explore. All the staff was friendly and super helpful.
Janet
Stayed 13 nights in Sep 2025
10/10 Excellent
Lynda
Sep 8, 2025
Liked: Cleanliness, room comfort, communication
central
the property was easy to locate, very central.
the room was clean and had everything you needed. would definitely stay here again
Lynda
Stayed 2 nights in Sep 2025
10/10 Excellent
Gillian
Jun 25, 2025
Liked: Cleanliness, property conditions & facilities, communication
We loved our stay at SACO West India House in Bristol. Vibrant neighbourhood within two minutes of St. Nick's Market and every kind of cuisine you could hope for. Spacious, comfortable, and well equipped.
Gillian
Stayed 7 nights in Jun 2025
10/10 Excellent
Anniek
Apr 24, 2025
Liked: Cleanliness, room comfort, communication
Very nice stay
Beautiful and spacious studio apartment in a good location. Clean and comfortable. Some minor complaints: kitchen had no spatula (but there were other utensils to awkwardly flip my fried egg) and the towel heater in the bathroom could not be switched off so it is constantly heating the room, even when you maybe don't want that.
Anniek
Stayed 2 nights in Apr 2025
8/10 Good
Pik Yee
Oct 4, 2025
Liked: Cleanliness, room comfort, communication
Nice hotel at a very convenient location, near to the shopping area, restaurants. Easy to handle the self check-in, for questions raised can receive the reply quickly. Except that is strange to me that I stay their for 15 nights for 2 person, but only 2 packs of clothes washing detergents provided. 2 set of coffee and tea provided for the first day stay their and the day before leaving. I would except that coffee and tea be provided for the whole period stayed and sufficient clothes washing detergents be provided. And the cleaning provided on Saturday (7th and 14th day I stay there) also strange to me, as I will be leaving the day after the second cleaning. Anyway, the hotel is in good condition, ease to access and I will stay there again for future trip to Bristol.
Pik Yee
Stayed 15 nights in Sep 2025
10/10 Excellent
Darran
Apr 17, 2025
Liked: Cleanliness, room comfort, communication
Impressive
Very surprised how good room was, there was even a washing machine. I had family meet me in the afternoon at the property and they were blown away by it.. proximity to station and local amenities were very good. Gin bar boat directly outside. And Brewdog bar next door .Definitely stay again. Thank you.
Darran
Stayed 2 nights in Apr 2025
10/10 Excellent
Matt
Jun 14, 2024
Liked: Cleanliness, room comfort, communication
Central Location
Great location. Improved noise abatement windows were a welcomed addition.
Matt
Stayed 8 nights in May 2024
10/10 Excellent
Nicholas
Oct 30, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
An excellent place to stay while in Bristol. Close to city centre and station. Very clean and lovely place. Communication by host was perfect. Will definitely use again. Thank you!
Nicholas
Stayed 2 nights in Oct 2023
10/10 Excellent
WILLIAM
Dec 21, 2023
Liked: Cleanliness, property conditions & facilities, communication
Easy check-in process, good location. Very useful having a small kitchen in the property. Only downside is that we were staying for a week, noting that the property is not serviced everyday, and the coffee/teas/toilet paper ran out very quickly.
WILLIAM
Stayed 7 nights in Dec 2023
10/10 Excellent
Giuseppe
Sep 24, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value for location with all the main attractions at your doorstep or a short walk away. The apartment is very spacious and I was delighted to find a proper king size bed. No problem with street noise; there was some from upstairs but not enough to really bother us. We were able to unload at the door and had no trouble getting a park at the small but closest NCP Baldwin St car park.
Giuseppe
Stayed 3 nights in Sep 2024
10/10 Excellent
Anna
Oct 20, 2024
Liked: Cleanliness, room comfort, communication
Beautiful flat on the heart of Bristol
Lovely, quiet property, right in the heart of Bristol. The flat is beautiful, with lots of places to sit and chill. Complimentary soaps, coffee and tea, and they had even chilled a decanter in the fridge for me to put water in. Lovely attention to detail! I booked this last minute, so it was really too big for just one person, but I would imagine a group of friends or a family would have lots of fun here.
My only complaint is that the higher speed WiFi didn't work and the smart TV wasn't connected to the internet, do I couldn't use any of the apps.
Anna
Stayed 1 night in Oct 2024
10/10 Excellent
Maria
Aug 14, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was clean and well furnished with ample wardrobe space and a very comfortable bed. Good shower and quality towels and environmentally friendly toilet paper. Heated towel rail could use a thermostat/timer as hot round the clock.
The area is in the midst of a very lively night life culture, and we slept with the window open. The street noise doesn't abate until the wee small hours, but the company have provided an ambient sounds device so we were easily lulled to sleep by the sound of lapping waves, so much so that when the seagulls started squawking at 4am it didnt seem uncongruent. This is our second Saco stay (after Cardiff) and I am happy to recommend the company and the accomodation.
Maria
Stayed 3 nights in Aug 2024
10/10 Excellent
Madeleine
Feb 16, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Well thought out amenities in the room, everything you needed to properly live there - a very refreshing change compared to other serviced apartments! Well equipped kitchen, solid internet to work, good amount of space with couch available. Really good spot in the city. We extended our stay several times
Madeleine
Stayed 14 nights in Jan 2026
8/10 Good
Terese
Aug 18, 2025
Liked: Cleanliness, room comfort, communication
Comfortable and great location
Very comfortable apartment. The only negative thing was last minute instructions on how to check in and a problem with opening one of the windows. Great location.
Terese
Stayed 3 nights in Aug 2025
10/10 Excellent
Verified traveler
Apr 29, 2025
Liked: Cleanliness, room comfort, communication
Great stay. Great location. Right in the centre and close to the office for me.
Verified traveler
Stayed 2 nights in Apr 2025
10/10 Excellent
Carolyn
May 7, 2025
Liked: Cleanliness, property conditions & facilities, communication
Spacious and clean great lrocimity
Carolyn
Stayed 3 nights in Apr 2025
8/10 Good
Kevin
Oct 7, 2024
Liked: Cleanliness, communication
Ideal base for a few days break,
Kevin
Stayed 3 nights in Oct 2024
10/10 Excellent
Kathleen
May 6, 2024
Liked: Cleanliness, room comfort, communication
I'm so happy i chose this place.
Great central location in the old city overlooking the canal. Accommodation had everything you might need. Tasteful and comfortable.
Kathleen
Stayed 2 nights in Apr 2024
10/10 Excellent
Bethany
Sep 28, 2023
Liked: Cleanliness, room comfort, communication
Lovely For A Couple’s City Break
Really lovely flat, looks even better than the pictures. My partner and I were very happy about the place.
Bethany
Stayed 3 nights in Sep 2023
10/10 Excellent
Victor
Jun 3, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
All was great, thank you!
Victor
Stayed 3 nights in May 2024
8/10 Good
M
Nov 20, 2022
Liked: Cleanliness, room comfort, communication
Very convenient
Nice accommodation. Comfortable and clean. Great location.
M
Stayed 1 night in Nov 2022
6/10 Okay
Tracy
Dec 25, 2025
SACO Bristol – West India House is ideally located in the heart of Bristol, with easy walking access to restaurants and attractions. The surrounding area blends historic charm with ongoing construction, offering a mix of old and new.
The stay came with clear pros and cons. On the plus side, self check-in is straightforward with clear emailed instructions, and early check-in is accommodated when possible. The flat itself is spacious and nicely laid out, and the price is attractive for the location.
However, communication and comfort fall short. The TV works only via apps, with no instructions provided, and there’s no guidance on how to operate the heating—problematic during a December stay. Even 24-hour support wasn’t able to help. Supplies are minimal (no extra towels, napkins, or paper towels), so plan ahead if you intend to cook. While advertised as a king bed, it felt closer to a queen—something my 6ft+ partner could easily attest to.
The biggest issue was cleanliness, particularly the carpet, which clearly needed a deep steam cleaning. Overall, while the price is good, I would likely pay a bit more next time in Bristol for a more relaxing stay.
The area is quite noisy, the dripping tap was complained about but not repaired. It was very complicated to ‘check-in’ staff were v helpful but will not repeat a booking