「Room is clean and enough space. stuff is very friendly and kind.
breakfast manu is better than other large-scale hotel.
I want to stay this hotel again if I have chance to come back to Bristol」
「Ok… a last few ideas..either we go back to Cardiff (a grand city) or we prolong our stay for more than 1 day. So we prolonged, & what a grand choice.. in Clifton, Bristol..beautiful residence, 」
「Really enjoyed our 2-night stay here. The location is excellent giving easy access to Clifton, the city centre, and the harbourside. The hotel was very clean, well-maintained, and full of character. The staff were also very helpful. We would recommend this hotel. The on-site car parking was also convenient. 」
「I was very impressed with the hotel, which was very clean and beautiful. The receptionist was very kind and made our beds every day without fail. I would stay there again.」
「We had a great stay. It was a city break with my two children and we really enjoyed the experience. The CoalShed has real character and was a great place to hang out with my kids and use as a base to explore all the great stuff on offer in Bristol.
We loved the games facilities and the 'honesty bar', which is a great idea and was definitely welcome in the evening.
The communal area is great for socialising with the other guests as well.
The rooms were comfy and really well laid out, there was...
「What a lovely apartment - we wish we could have stayed longer. It was perfectly situated for my daughter's graduation, and with onsite parking and electric car charging, it couldn't have been more convenient for us.」
「Very good properly run hotel - front desk staff who are friendly and helpful and know their stuff. Lovely architecture - if you like the sixties. Big comfortable room - no air-conditioning so got a bit hot but 5 stars other than that. 」
"I was very impressed with the hotel, which was very clean and beautiful. The receptionist was very kind and made our beds every day without fail. I would stay there again."
"Lovely Restaurant, Disappointing Housekeeping & Reception
Breakfast and dinner were excellent. The restaurant staff were very kind and polite, and we really enjoyed the atmosphere during meals.
However, the reception experience and housekeeping were disappointing.
When we checked in, the receptionist was initially friendly, but when I asked her some questions, her attitude became a bit intimidating and unhelpful, which made me uncomfortable.
We stayed 4 nights. On one of the days, our room was not cleaned until 17:30, and we had to wait 30 minutes in the hallway. On another day, the towels were not replaced and no vacuuming was done. We informed the staff, but the manager didn’t seem to take the issue seriously.
The manager didn’t seem to take the issue seriously.
I expected more consistent service and better hospitality, especially from the front desk.
The hotel itself is very cute and well-presented, and it could have become one of my favorite hotels — but unfortunately, it didn’t."
