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「We only stayed one night but the staff were friendly and helpful. The room was clean and well maintained. Mattress was a bit springy but comfortable and slept well. Would definitely stay again.」

「Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers.」

「Yes I was late for 9.00pm check in , but the pub was supposed to be open to 10Pm which it was not. Did not answer initial messages about a refund and refused a refund after Expedia called to request one. Make you own mind up what kind of place this is. 」

「Breakfast was excellent and served by staff with a smile!Bar offering was excellent」

「Through Expedia, I've been able to secure several nice stays for budget prices. This was a different, inferior experience. They tried to make it seem 'economy' .I was annoyed by automatic messages from 'Harry' telling me to text after 2 for a code, when check in started and when I'd arrive by pre-arranged means. I needed to swiftly check in but when I texted a little earlier to ensure my instructions arrived on time, I got an immediate response "19 mins and counting!" Then, when in the adjacent...