2/10 (非常に不満)
Marilyn
家族旅行
2026 年 4 月 24 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They were doing construction ,that's what the desk clerk says as to why the filth. I never stayed there it was to unclean for us. The clerk was nice and honest so I appreciate that.The pictures that Expedia has is a hoax . They attempted to give us a room with a door that leads to the next room with some kind of chair against it with advanced notice that there may be a lot going on with the neighbors but just stuck it up. They couldnot/would not refund me or referral to sister company. I called Expedia they couldn't /wouldn't help me said wait for a call back (so basically left me on the street) They never called me back with a solution ,never refunded the acct. Im from LosAngeles CA visiting West Virginia they didn't care if I didn't have a way to pay for stay somewhere else. I even paid for so called insurance. This really shocked me cause I trusted them.
Marilyn
2026 年 4 月に 2 泊滞在