6/10 (普通)
Inez
家族旅行
2025 年 8 月 27 日
良かった点 : 清潔度、施設のコンディションと設備
This is a 3 star property at most. Beautiful surroundings and nice beds.
However, we started off on the wrong foot with the manager being fairly dismissive about us being unhappy with the room. There are to premium rooms that are amazing, those are the ones photographed and places on the website as the Deluxe option. We were given a room half the size with an AC unit beaming out hot air on a tiny balcony. Eventually, after us calmly explaining why the room wasn’t what we expected and didn’t feel safe with a crawling baby, the manager eventually gave in and moved us to the room pictured on the website.
Later we found out that people who paid for superior were placed in the other deluxe with massive eterrace. Good for them, but strange why the manager was adamant we were in the right room from the start.
Other staff lovely, gym room too hot but well equipped, not enough sunbeds but the lake is across the road.
Inez
2025 年 8 月に 7 泊滞在
