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「Prior to arriving I had questions and wanted to contact the hotel. I called the number listed multiple times and it continued to ring with no answer each time. When I arrived I expressed concerns that there may not be a working phone number listed. They checked their phone system and confirmed they had several missed calls from my phone number. No apology or reasoning was given when asked why they didn’t answer the phone after multiple calls. I let them know I would be providing this review and...

「Room was nice and clean...looks like it was renovated not too long ago. The common areas need work, especially the entrance. Good breakfast included bacon, eggs and potato's.」

「Loved this hotel. The location was great - very walkable. We had fish and chips at the restaurant and I think it was the best I have ever had. Staff was pleasant and helpful. Very enjoyable stay.」

「The hotel is accessible, parking lot is adequate. Staff is nice. Security is tight; a security guard was on duty in the lobby and you need a room key to enter the building after dark, and even to use the elevator. The hotel is run down from what evidently used to be a magnificent building. Old carpets, old windows, old washroom, old wooden doors; but the look is charming if you appreciate old buildings. There is a restaurant on site and they have vouchers for guests. The room was dirty and the...

「The listed amenities are present and functional although there is usually only 1 outlet section available in the room and the outlets in the washroom. The room and washroom were clean although they did not look well maintained (the walls had scratches on them and the tub was stained). The beds were comfortable enough although I suggest bringing your own blanket with you because the sheets and duvet cover are very thin. The TV has cable and it works and depending on the room you can connect your...

「Right on a main road so lots of traffic noise. People wandering through the parking lot in the middle of the night hooting and hollering. Seems to have some full time tenants but not 100% sure」

「Nice hotel」

「Brand new, super flawless, friendly staff, amazing rooms, good brekkie! Only suggestion is make more coffee in the morning please!!!!」

「staff and breakfast was good.」

「Older motel that isn't very well kept up. I had to utilize my own travel multi-tool to fix the door handle so it would work properly. The tap on the bathroom sink was defective, and the room wasn't very clean.」

「Breakfast, the milk was dated June 4 and it was on June 4. I was looking for a best before date that was newer, and the breakfast staff brought me 1 milk out from the kitchen. Breakfast today, Sat June 6, milk was dated old and sour. Yewwwww」

「Breakfast starting at 5am is perfect for travelling workers. Hotel is very clean and rooms are very nice. Staff was extremely helpful and very nice. Will stay here again!」

「The hotel is closed to the big supermarket and restaurants. Also convenient if you don't have a car as bus is available every 15-20 min to reach shopping center. Hospitality and kindness of hotel staff is excellent. We enjoyed our stay here very much. 」

「Smelly rooms and light and Ac was not working properly.」

「Fully functioning suit, clean, comfortable beds, quiet and easy access to the building. We enjoyed our stay here, and we'll definitely be back whenever we are in Thunder Bay.」

「Very nice hotel! Clean, quiet & in great condition. On the expensive side but worth it.」

「Great hotel in Thunder Bay. Clean, comfortable, well maintained. Safe surroundings. Convenient to the airport. Have stayed here previously and would stay again.」

「It’s close to the airport, making it convenient for people who are travelling. I’ve stayed at this hotel many times before because it’s slightly more affordable than others. My recent stay was not as enjoyable due to noise. I was on the first floor and was frequently disturbed by interior and exterior noise. Walls are not soundproof at all.」

「Good location. Clean room. close included parking. Bring your own pillow.」

「Check-in was a breeze. Rooms were great and staff members were super friendly. Breakfast was yummy and the cook was accommodating and cooked my 8 year old a few more eggs & bacon before it was over.」