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「The room was the worst hotel room I’ve ever seen and certainly nowhere near 4 star. Everything is Broken and filthy with insects and bugs. Food was just as bad no variety at all, pointless going half board as we had to eat out most of the time as it was so bad. The facilities are neglected the customer care non existent and most nights there was screaming and fighting from locals at the front reception leaving clubs and bars . Incredibly unsafe for families and poor value for money. Worst...

「Amazing staff, properly, amenities, location and nature!!! And dining!!」

「I stayed 3 nights actually. The hotel quite new and good maintenance. Very clean and Nice Spa also. but I could'nt Very much the breakfast because we didn't have a lots of choice. but I can say Nice hotel for family and couples.」

「The listing for this apartment hotel was misleading. It said that it has Spa Facilities and swimming pool but it did not. There was such in nearby building in another hotel with similar name that charged extra 43 eur and said they have nothing to do with Flora Daisy」

「Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good.」

「Great place to stay for a couple nights to explore Rila national park. Comfortable beds and beddings, great food, breakfast and dinner.」

「Das Personal war sehr freundlich」

「Parfait」

「We just need someone who speaks English well. 」