ビッグベアー レイクのスパのあるリゾート & ホテル

「Great location and friendly staff」

「Beautiful view and place awesome property and view」

「I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

「Quaint, rustic accommodations. Comfortable beds, and heater worked well.」

「Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There...

「Enjoyed our stay ! Always looking forward our stay . Staff is awesome .」

「No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again.」