4/10 (不満)
Edwin C.
2025 年 9 月 24 日
良かった点 : 清潔度
No plugs except being used for the few things already plugged in. Got to property couldn't get in, Maintenance showed up. Doorknob was jammed and hard to open. once opened he just left, Wife could not open door the entire stay, first hour there was a woman standing on our driveway with a dog. My dogs approached her dog I asked her to leave as she then told me "I live here" The driveway is a very unsafe narrow driveway. Not for full-sized trucks at all. Was not to satisfied with the place will never use Cool cabins ever again. Not happy with my stay or the response to my reporting of a stranger on the driveway not even a call only by text. Coffee pot and no place to plug it in except to sit it on the stove pull out a plug to plug in the pot. no where to charge phones plug anything in. Plug by front door will not hold a plug, Keeps falling out when trying to use. Nice bed and comfortable room temp. nice large back yard, The charging people 50 to take away trash that should be included in the cleaning fee, Doing the dishes should be in the cleaning fee. How do you know that the last customers really washed the dishes properly. I not knowing this when I found this out during my stay i then had to wash anything we used before using. I could go on but why. Your solution is to offer 15% discount on my next stay that will never happen with Cool Cabins. We ended our stay unhappy and a bit disgusted and unhappy about all of the issues that we had to deal with. Sorry but very unhappy
Edwin C.
2025 年 9 月に 2 泊滞在