Great little place, amazing backyard for your pets. Check-in with management was poor communication and needs to be addressed
Darrin O.
2025 年 6 月に 3 泊滞在
6/10
Backyard was optimal for my two large dogs; they loved it. Just wish the house was upgraded a bit more
Jacqueline T.
2023 年 10 月に 2 泊滞在
6/10
Very friendly and helpful staff. We had an issue with the initial cabin (hence the rating), but they switched us to a great alternative quickly and without issue.
John P.
2023 年 7 月に 3 泊滞在
10/10
The cabin had everything we needed & our 2 little dogs loved the huge fenced yard.
Doreen D.
2023 年 7 月に 6 泊滞在
8/10
The place is some what out dated, it needs better locks on doors and windows ( didn't feel very safe) . Also the information books are needed to be updated ( they are from 2020) We did have a great stay otherwise. I did not understand the charges, and why was I charged for propane when we did not use it? They told me that is an automatic charge. Why? The barbeque is old and ready to fall apart. The back door is not safe at all, and unfinished . The couch is old and uncomfortable and smells. The place needs a facelift.
Agnes v.
2023 年 5 月に 2 泊滞在
10/10
Massive fences in yard. Our Husky loved the snow banks. Kind of an amazing aspect to the property in this location.
Christopher B.
2023 年 3 月に 3 泊滞在
10/10
This was my first solo trip and I took my dog with me. The cabin was absolutely perfect for a short getaway. It was clean, safe, and my dog absolutely loved the fenced backyard which was a nice peace of mind for me as well. Would come back for sure!
Clarissa M.
2022 年 12 月に 3 泊滞在
10/10
The Highland Hideaway was great! It is a cozy, studio-style cabin with everything you need for a weekend in Big Bear. Our dog loved playing in the snow in the fenced yard.
Big Bear Cool Cabins was very helpful and communicative. They even drove by and plowed the snow in front of our driveway after we got 11 inches of snow!
Dorcey A.
2022 年 12 月に 2 泊滞在
10/10
Great weekend getaway cabin for me and my dog. Great backyard for her to run around in.
Matthew L.
2022 年 10 月に 2 泊滞在
10/10
I came to the mountains to have some me time after my wife passed away a few months ago! I wanted to see the Forest and the lake and the trees and I needed a place to stay while I have this experience! Cool Cabins catered to my needs! I will definitely use them again! Thank you for providing cool cabins!
David G.
2022 年 9 月に 3 泊滞在
10/10
We truly enjoyed our weekend away. It was very relaxing and fun for us and our pup. The huge backyard was a plus for him to enjoy, as well as close walk to hikes.
Gillian B.
2022 年 8 月に 3 泊滞在
8/10
Cabin was just like the picture, nice backyard for our poochies to explore. It could use new rugs and carpet. It had a strong unpleasant smell glad I had a candle to help with that. The kitchen was well stocked with all we needed for our stay.
Mark H.
2022 年 8 月に 3 泊滞在
10/10
This was the perfect little cabin for my girlfriend and two dogs. It is super close to everything in town and quiet. The yard was fantastic for our two dogs to explore and play.
Eric R.
2022 年 7 月に 2 泊滞在
10/10
I cannot say enough about our stay this weekend! Our cabin was absolutely perfect for my husband, myself and our fur-kid. The cabin and back yard were beyond my hopes. I can’t wait come back and and will be back! 20/10 recommend!
Katie W.
2022 年 5 月に 3 泊滞在
10/10
We really enjoyed the coziness of the cabin and the romance package made it great. Dogs loved the large yard
Zachary G.
2022 年 2 月に 2 泊滞在
2/10
The management company that runs this listing is a joke! Had us waiting to get in our cabin for over 45 minutes and then said you have to come pick up the key from our office? Then we were doubled charged and then blamed our bank. Management is a joke with zero help and terrible attitudes
I would rather slip in the snow then do business with Big Bear Cool Cabins
Jeff G.
2021 年 10 月に 1 泊滞在
10/10
This little cabin was great and the backyard was perfect for our doggies to run around with plenty of space
Allison C.
2021 年 9 月に 2 泊滞在
10/10
We had a wonderful time in beautiful big bear and my puppy had the best time in the Huge backyard as well. Cabin is small and cozy. Location is great too. Thank you,,
Jesse A.
2021 年 8 月に 2 泊滞在
8/10
The cabin itself was rather small but comfy..clean....and the backyard was Huge...perfect for our Furbabies..Our pups absolutely loved the backyard! The only problem with the backyard was it still had a few old piles of poopoo from the previous dogs that stayed there..we cleaned up most of the old piles and we cleaned our pups too!
There were a few ants inside the cabin on the Dining table..but..a little ant spray took care of that problem...
Everything inside the cabin was clean and we had everything we needed...it was a great stay...
Michael F.
2021 年 8 月に 3 泊滞在
10/10
This was a great little place. The fenced back yard was huge and allowed my furbaby to roam safely. It was clean and close to restaurants and down town shopping. Would definitely return for a stay.
Rachelle H.
2021 年 7 月に 2 泊滞在
8/10
A small & quaint cabin. Easy access to main blvd. & just several miles from great walks and hikes. Quiet neighborhood. Nice for a short summer getaway. Would consider going back again.
Lori K.
2021 年 7 月に 3 泊滞在
10/10
The cabin is very cute and loved the fenced backyard for my little dogs. Great place to get away and plenty of places to take your dogs for a walk. Enjoyed my stay and the cabin had everything needed.
Deana W.
2021 年 7 月に 6 泊滞在
10/10
We were looking for a space to getaway with our dog. We saw the yard and the reviews and thought okay this would work. It is centrally located and easy to get to. Everything is close as it's not a big area to begin with. This was our first stay in the Big Bear area. All in all it was a real nice stay of 3 nights. We will be back to the area. If you like to hike, fish or just breathe in fresh air, we would highly recommend the area.
Jerrie D.
2021 年 6 月に 3 泊滞在
10/10
I love the privacy of the gated backyard and the coziness of the cabin.
Judy O.
2021 年 5 月に 2 泊滞在
6/10
Cool Cabins did a fantastic job of communicating, getting us checked in, and offering to remedy our concern. The back yard is very big and great for dogs. Be aware that during spring the yard will be muddy, so bring towels to wipe off the dog paws. The Hideaway is small, as described in the listing. The kitchen is sufficient to cook easy meals but more than one person in the kitchen isn't possible. The living room area is nice with comfortable chairs and couch. The dining table can seat 4, but it would be close quarters for dining. The cabin is definitely made for two people, as listed. The bathroom is small, but there is a nice shelving unit next to the sink to put your essentials. As another reviewer noted, the tub/shower has a very low ceiling. I'm 5'9" and could not shower standing up, so you'll need to get creative in "seated showering." The two things that dropped my rating are the bed itself and the fireplace. The mattress desperately needs to be replaced. You can tell just by looking at the end of the bed that it has sunk in quite a bit in the center. It felt like we were both sleeping on a hill side. When I contacted Cool Cabins, they were eager to help by providing a brand new pillow top mattress pad, but that would not have remedied the sunken middle of the bed. They then informed us that replacing the mattress is an owner's responsibility and out of their control, which I understand. The fireplace is not advertised in the listing because it is out of order. However, in looking at previous reviews, it has been out of order for 3 years. When heading to the mountains, a fireplace is the ambiance that guests are hoping to find. The fact that it hasn't been replaced and that the mattress also needs replacing, gives the feel that the owners of the cabin no longer provide funds for upkeep and Cool Cabins is doing the best they can with managing the property. I would definitely call Cool Cabins and ask if the mattress and fireplace have been upgraded before booking.