It was an amazing stay but there was this worker who had us wait more than 7 hours in the lobby and wouldn’t let us sleep. I don’t know her name but she was very rude and had a patch on the arm.
David
2019 年 7 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Front Desk Service
I had 2 nights stay in Atour S with 2 young kids (2 & 5). We were all tired when we get to the hotel first night. The gentleman at the front desk saw us and quickly assisted us to check-in. He even went upstairs with us, assisting me with a luggage and provide good instructions how the key cards work. The hotel looks new, room is clean, beds are comfortable and less than 30 minutes to PKE airport without traffic (Hotel also assisted me to call a taxi and taxi arrives early which is a plus). The only drawback is WIFI was slow in the hotel. Hope that can improve with my next stay.
宿泊されたお客様
2019 年 7 月に 2 泊滞在
10/10 (非常に良い)
YJ
家族旅行
2019 年 7 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean,free soda and cookies. Washer and dryer in the room.
YJ
2019 年 7 月に 2 泊滞在
10/10 (非常に良い)
Hua
2019 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superb hotel, highly recommend
Very friendly staff, nice and clean room, exceptional restaurant onsite, excellent morning breakfast with low price, just wonderful!
Hua
2019 年 6 月に 4 泊滞在
10/10 (非常に良い)
WEI LUN
2019 年 6 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WEI LUN
2019 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2019 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
good relationship between cost and service. The staff at the front desk was really helpful, they tried really hard to help us.
宿泊されたお客様
2019 年 6 月に 1 泊滞在
2/10 (非常に不満)
Woo、Seoul
家族旅行
2019 年 5 月 5 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was way smaller than the pics in the booking site. Booked for 4 people but we couldn't stay at the room. We paid more and upgraded. I saw another team(4 people) upgraded like us.